Operations Team Member

Overview

We are seeking a dedicated Operations Team Member to join our Invercargill branch, working across various areas including the trade counter, yard, and Drive Thru. This full-time permanent position involves providing exceptional customer service to tradespeople, businesses, and homeowners, while supporting warehouse operations.

Key Responsibilities

• Welcome and assist customers with a positive and friendly attitude.
• Accurately check and receipt incoming goods into our inventory system.
• Perform stock-taking, restocking, and product rotation on shelves.
• Load goods onto customer vehicles efficiently and safely.
• Process customer orders and transaction handling.
• Pick orders for delivery as required.
• Monitor stock levels and conduct cycle counts to maintain inventory accuracy.
• Support warehouse efficiency as directed by supervisors.

Working Hours

This role is full-time at 40 hours per week, Monday to Friday, with one rostered Saturday per month.

Candidate Profile

• Experience in customer service within retail sales or warehouse settings is essential.
• Capable of manual handling and moderate to heavy lifting; physical fitness and adherence to health and safety standards are critical.
• Strong communication skills with an ability to build positive customer relationships.
• Self-motivated and able to work proactively both independently and as part of a team, even under pressure.
• Computer literate and comfortable learning new systems.
• Possession of a full New Zealand driver's license is mandatory; forklift license is advantageous.

Benefits

• Competitive pay rates and employee purchase privileges.
• Opportunities for growth through affiliation with the Fletcher Building Group.
• Access to the Employment Education Fund.
• Health and wellbeing programs including an Employee Assistance Program.

Diversity and Inclusion

We actively promote diversity and encourage candidates from all backgrounds to apply, recognizing that diverse perspectives strengthen our workplace. Candidates who feel they do not meet every requirement are still urged to apply.

Pre-Employment Requirements

Candidates must undergo pre-employment checks including references, medical evaluation, drug screening, and a criminal background check. Legal right to work in New Zealand indefinitely is required.