Operations Team Leader - Multiple Positions

About the Role

Located in Alexandria, NSW, this full-time, permanent position offers an annual salary range of $117,487 to $131,845 plus superannuation. Join a purpose-driven organisation dedicated to fostering diverse and inclusive communities aligned with the Sustainable Sydney 2030 – 2050 vision. As an Operations Team Leader, you will oversee daily operational management of a recreation centre and associated sports facilities, including synthetic sports fields and an outdoor court, ensuring excellent service delivery to the community.

Key Responsibilities

• Provide on-site leadership and supervision to a frontline team, fostering development and high performance.
• Manage day-to-day operational workflows to maintain quality service and facility standards.
• Respond promptly and effectively to any incidents and ensure appropriate safety compliance.
• Uphold facility presentation to a high standard and coordinate maintenance activities.
• Maintain strong relationships with facility users, contractors, and other stakeholders.
• Contribute to service improvements, assist in precinct-wide planning, scheduling, and reporting.
• Support the readiness and operational delivery of programs, events, and community activations.

Candidate Requirements

• Proven experience supervising daily operations in recreation, leisure, or community facilities.
• Demonstrated leadership capability in managing frontline teams delivering superior service.
• Strong operational and financial management skills.
• Excellent communication skills with ability to collaborate across multiple stakeholders.
• Experience in driving service enhancements and operational planning.
• Flexibility to work varied hours including weekdays, weekends, and evenings.
• Must successfully complete a pre-employment health declaration, medical exam, criminal background check, and working with children verification.

Additional Information

• Option available for a rostered day off each month (19-day month).
• Flexible working arrangements and support for care, cultural, and wellbeing needs.
• Robust professional development opportunities including leadership training and education support.
• Comprehensive family support benefits including paid parental and adoption leave.
• Inclusive workplace culture recognized by multiple diversity and inclusion awards.
• Access to employee assistance programs offering confidential counselling services.

How to Apply

Applications are encouraged from individuals of all backgrounds. The workplace is committed to gender equity and diversity, welcoming Aboriginal and Torres Strait Islander peoples, persons with disabilities, veterans, and members of diverse sexualities and genders. Applicants identifying as persons with disabilities can obtain support during recruitment by contacting the provided channels.