Market Development Representative

Company Overview

Docusign revolutionizes agreement processes by connecting people globally with intelligent agreement management technology. Serving over 1.5 million customers across more than 180 countries, Docusign simplifies business transactions and unlocks critical data trapped in documents, reducing time and cost inefficiencies. Its leading solutions in electronic signature and contract lifecycle management enable efficient creation, commitment, and management of agreements.

Role Summary

The Market Development Representative (MDR) is responsible for generating new business by proactively reaching out to potential clients primarily through phone calls and targeted emails. This role involves qualifying leads by assessing their business strategies and aligning Docusign’s suite of products to meet their needs. The position is heavily focused on outbound prospecting, with approximately 80% of the time dedicated to telephone outreach. MDRs are provided with comprehensive training centered on strategic selling and research of targeted accounts, offering valuable exposure within a rapidly growing SaaS environment. This individual contributor role reports directly to the Manager of Market Development Representatives.

Key Responsibilities

• Conduct outbound calls to prospective clients in Docusign’s primary vertical markets to offer customized solutions that enhance business processes.
• Arrange meetings between qualified prospects and Account Executives across various segments including SMB, Mid-Market, and Enterprise.
• Utilize CRM software effectively to document prospect interactions and identify additional sales opportunities within the assigned territory.
• Collaborate closely with the marketing team to devise email and LinkedIn campaigns targeting increased brand visibility for both the company and the individual.

Work Arrangement

This position operates on a hybrid model, requiring a split between in-office and remote work. Employees must be present onsite a minimum of two days weekly, with access to the office as necessary. Docusign may adjust job designations from remote, hybrid, or onsite based on business needs and comply with local regulations.

Candidate Profile

Minimum Qualifications:

• A university degree or equivalent tertiary qualification.
• At least two years of experience in outbound sales.

Preferred Attributes:

• Previous exposure to the Software-as-a-Service (SaaS) industry.
• A motivated, enthusiastic, and dedicated work ethic.
• Ability to build and sustain strong business relationships.
• Exceptional written and verbal communication skills.

Company Culture and Values

Docusign fosters an environment of trust, inclusivity, and equal opportunity, where every individual can thrive and contribute meaningfully. They emphasize honesty, openness, and support for employees, valuing diversity and ensuring accommodations for individuals with disabilities or religious needs. The company is committed to continuous improvement and making a positive global impact.

Additional Information

Applicants requiring accommodations during the recruitment process can contact Docusign directly for support. For any technical issues applying, candidates are encouraged to reach out to Docusign’s Talent team for assistance.