المسمى الوظيفي

About the Role

Join us in a mountain work environment where you can enjoy the outdoors while advancing your career in an inspiring setting. With over 40 resorts globally, we offer the opportunity for seasonal engagement or a full career path. Employees enjoy top industry compensation, complimentary Epic passes, free ski or snowboard lessons, employee discounts, and wellness benefits to support success.

Benefits

Complimentary employee ski passes, discounted lift tickets for friends and family, and free ski lessons
Discounts on lodging, dining, gear, and mountain shuttle services
401(k) retirement plan participation
Access to Employee Assistance Programs and professional development training
Referral incentive programs
Full-time benefits include medical, dental, vision insurance options (eligible after 500 hours), free dependent ski passes, and critical illness and accident plans

Key Responsibilities

Lead and develop departmental leaders fostering accountability, engagement, and ongoing improvement
Set performance standards and manage goal-setting, development, and evaluations for reports
Advance organizational skills via talent development, succession planning, and leadership mentorship
Promote a positive, inclusive, and high-performing workplace culture
Oversee safety culture and ensure compliance with industry and regulatory safety standards
Collaborate on risk management, incident response, and emergency readiness
Manage and optimize mountain operations departments including Lift Experience, Snowmaking, Grooming, Ski Patrol, Terrain Parks, and Building Maintenance
Drive initiatives to improve operational performance, cost efficiency, guest satisfaction, and employee productivity
Analyze performance metrics to identify improvement opportunities
Adapt to changing priorities and environmental conditions while maintaining service quality
Prepare and govern departmental budgets, monitor finances, and implement cost-saving strategies
Foster cross-department collaborations and participate in leadership and enterprise-wide initiatives
Manage relationships with contractors and vendors ensuring quality and compliance
Support recruitment, workforce planning, and administrative duties as needed
Perform additional tasks as assigned

Qualifications

At least three years of leadership experience in complex, fast-paced operations
Proven capability managing multiple operational teams or departments
Strong financial management skills including budgeting and forecasting
Excellent leadership, coaching, and communication skills
Proficiency with Microsoft Office and business-oriented software
Valid driver’s license and ability to pass background checks
Willingness to work varying shifts including nights, weekends, holidays, and peak periods
Ability to work outdoors in diverse weather conditions
Intermediate or advanced skills in skiing or snowboarding

Preferred Experience

Background in ski resorts, mountain operations, outdoor recreation, hospitality, or related fields
Experience managing unionized or seasonal workforces
Familiarity with mountain resort systems such as snowmaking, lifts, grooming, and facilities

Additional Information

This is a year-round, full-time position based onsite with no housing provided. Starting annual compensation ranges from $61,122 to $87,317 plus an annual bonus. Age minimum requirement is 18 years. We comply with all applicable laws regarding employment and do not discriminate based on protected statuses. Applicants may redact sensitive personal data in application materials.

Manager: Leadership - Mountain Operations

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