Junior Executive - Customer Support

About Torrent Power

Torrent Power, part of the ₹38,000 Crores Torrent Group, is a major integrated power utility with revenues of ₹25,694 Crores. Operating across generation, transmission, distribution, and cable manufacturing, the company has an installed capacity of 4,287 MW, including gas-based, renewable, and some coal-based power plants. Torrent Power supplies nearly 28 billion units to over 4.03 million consumers in Gujarat (Ahmedabad, Gandhinagar, Surat, Dahej SEZ, Dholera SIR), the Union Territories of Dadra & Nagar Haveli and Daman & Diu, as well as parts of Maharashtra and Uttar Pradesh. The Gujarat licensed area is recognized for the lowest AT&C losses and excellent reliability. Torrent Power focuses on safety, environmental responsibility, service quality, and leveraging employee skills to drive growth plans.

Key Responsibilities

• Perform replacement and maintenance of smart and digital meters, including data download and analysis.
• Address customer complaints related to metering and resolve grievances effectively.
• Handle data entry tasks alongside collections and recovery processes.
• Conduct inspections and activities for load regularization under UAE guidelines.
• Manage installation, replacement, and accuracy verification of HT, LTMD, and high-value customer meters.

Eligibility

Candidates must possess a Diploma in Electrical Engineering to be eligible for this role.