Java Support Engineer

Role overview

Vanderlande Industries is looking for a Java Support Engineer in Pune to deliver technical assistance for Oracle Cloud solutions and help keep customer issues resolved quickly and effectively.

Responsibilities

• Act as a technical support point of contact for customers using Oracle Cloud products, with a focus on resolving issues promptly and maintaining strong customer satisfaction.
• Work closely with teams across functions to diagnose the underlying cause of technical problems and put corrective fixes or temporary workarounds in place.
• Create and keep updated product support documentation such as user manuals, release summaries, and troubleshooting references for Oracle Cloud offerings.
• Contribute to knowledge-sharing activities that help the team work more efficiently and reduce repeat incidents.

Requirements

• 7 to 10 years of experience in IT services and consulting, with solid hands-on expertise in Java.
• Good working knowledge of the Oracle Cloud platform, including how it is structured, what it offers, and how it functions.
• Strong analytical and problem-solving ability, with the confidence to investigate and resolve complex technical issues independently.

Eligibility

Graduation is not mandatory for this role.

Additional information

This position is based in Pune, India. No stipend or salary amount was specified in the source, and no openings count, start date, or application deadline was provided.