Inventory Team Lead

Company Overview

Jumia is a leading pan-African e-commerce platform dedicated to enhancing everyday life in Africa through technology, offering innovative, convenient, and affordable online services. It supports businesses by enabling better customer reach via its marketplace, logistics arm (Jumia Logistics), and digital payment platform (Jumia Pay). With over 3,000 employees and notable leadership, Jumia made history as the first African tech company listed on the New York Stock Exchange in April 2019.

Role Summary

The Inventory Team Lead is responsible for managing and guiding a team of inventory operators to ensure precise and efficient warehouse stock management, from receipt through cycle counts and comprehensive reporting.

Key Responsibilities

• Lead and oversee the inventory operations team, providing mentorship, support, and direction.
• Manage processes related to receiving, storage, stock counting, and tracking inventory levels, working collaboratively with other departments to enhance inventory workflows.
• Delegate tasks and uphold compliance with Standard Operating Procedures (SOPs) and safety measures.
• Conduct training sessions for team members on operational procedures, equipment usage, and safety protocols.
• Perform regular cycle counts, physical inventory audits, and discrepancy analyses for reconciliation.
• Track stock movements and levels, maintain accurate records, and produce key performance indicator (KPI) reports.
• Liaise with vendors and suppliers to coordinate inbound shipments and address receiving issues.
• Support upkeep of a tidy, organized, and secure warehouse environment.
• Prepare detailed inventory performance reports and present findings to senior leadership.

Qualifications and Requirements

• Demonstrated experience in warehouse or inventory management with proven leadership capabilities.
• In-depth understanding of inventory control principles and related management systems.
• Strong analytical and problem-solving aptitude.
• Proficiency with inventory management systems (IMS), warehouse management systems (WMS), and relevant software tools.
• Excellent communication and interpersonal skills.
• Results-driven with a commitment to ongoing process improvement.
• Availability to work flexible shifts including evenings, weekends, and holidays.
• Possession of NYSC certificate or a valid exemption letter.
• Residency within Abuja, Nigeria is required.

Benefits

• Exposure to a dynamic entrepreneurial yet structured work environment.
• Chance to significantly influence the development of the African e-commerce sector.
• Opportunity to join a highly professional and energetic team.
• Personal and professional growth prospects aimed at nurturing future leaders.