Human Resources Generalist

About Petfolk

Petfolk is transforming veterinary services by integrating exceptional medical care with a warm and connected experience for pets, their families, and veterinary professionals.

Position Overview

The Human Resources Generalist will manage and execute essential HR processes throughout the employee lifecycle emphasizing compliance, accuracy, and consistent operations. This role requires practical knowledge of employment laws and internal policies to support onboarding, leave management, HRIS maintenance, and various HR projects. The HR Generalist is responsible for addressing HR queries through a tracking system, collaborating closely with HR Business Partners and leadership, and escalating complex or sensitive issues when necessary.

Key Responsibilities

• Manage leave processes including FMLA and other leaves of absence by reviewing documentation, tracking eligibility periods, and ensuring precise communication and record retention.
• Maintain and audit employee records within the HRIS system for job changes, salary updates, terminations, and routine verification of data accuracy.
• Provide administrative assistance for workers' compensation claims by maintaining related documentation and monitoring outcomes.
• Oversee administrative duties related to unemployment and post-employment claims such as preparing responses for state agencies and maintaining all necessary records.
• Compile and review compliance reports, supporting audits and requirements linked to federal, state, and local employment regulations.
• Address HR-related inquiries from employees and managers regarding policies and procedures, escalating matters needing advanced review to HR Business Partners.
• Collaborate with HR leadership and various teams to ensure uniform implementation of HR practices and contribute to different HR initiatives.

Candidate Profile

• Possesses at least three years of progressive experience in HR generalist or HR operations roles with a strong grasp of HR practices and employment law compliance.
• Experienced in administrating leaves of absence, workers' compensation claims, unemployment claims, and related employment processes.
• Proficient in handling HRIS data updates and maintaining employee records; familiarity with Rippling platform considered advantageous.
• Skilled in preparing accurate HR reports and assisting with compliance audits and regulatory documentation.
• Demonstrates discretion with sensitive information and applies policies judiciously and consistently.
• Effective at time management and prioritizing multiple tasks to meet deadlines without overlooking details.
• Excellent communicator with professional written and verbal skills, adept at deciding when to handle issues directly or escalate.
• Works independently but maintains close coordination with HR leadership and cross-departmental partners.
• Competent in HRIS platforms and Google Office Suite or equivalent office software.
• Educational background includes an Associate's or Bachelor's degree in Human Resources, Business Administration, or related fields preferred; equivalent experience is accepted.
• Knowledgeable about federal, state, and local labor laws, with experience supporting a multi-state workforce as a plus.

Compensation and Benefits

• Minimal travel obligation (up to 10%) to other headquarters or pet care centers for face-to-face meetings.
• Competitive base salary range of $75,000 to $85,000 annually.
• Comprehensive medical, dental, and vision insurance coverage.
• Flexible paid time off and paid parental leave.