Human Resources Executive

About Valiram

Founded in 1935 in Kuala Lumpur as a textile trading firm, Valiram has evolved into Southeast Asia's premier luxury goods and retail specialist with operations spanning Malaysia, Singapore, Indonesia, Australia, Thailand, Hong Kong, Macau, Vietnam, and the Philippines. The company operates over 500 stores, representing more than 200 luxury brands across diverse categories including fashion, accessories, timepieces, jewelry, perfumes, cosmetics, confectionery, and dining concepts.

• Beauty brands: Victoria’s Secret, Bath & Body Works, Rituals, Molton Brown
• Fashion labels: Michael Kors, Steve Madden, Tory Burch, Chloe, MLB Korea, Giuseppe Zanotti, Charles & Keith, Pedro
• Accessories: Swarovski, Mont Blanc
• Travel Retail: Hermes, Bvlgari, The Flying Emporium, Coach, Polo Ralph Lauren, Lacoste, Beaute Love, Ion Gizmos, Candy Party, Wear + When, Tumi
• F&B: Bacha Coffee, Quivo, Godiva, TWG Tea, Laderach, Candy Party
• Watches: Swiss Watch Gallery, Tudor, Rolex, Cartier, Tissot, Zenith, Bell & Ross, Breitling, Blancpain, Omega

Role Overview

The Human Resources Executive will work hand-in-hand with local retail management teams across regions to ensure alignment with corporate objectives, nurture a positive organizational culture, and enhance employee engagement. The role entails spearheading recruitment and HR initiatives, managing employee relations, and championing HR best practices effectively throughout the organization.

Core Responsibilities

• Collaborate with hiring managers to define recruitment needs and devise effective hiring strategies.
• Support employee onboarding and retention programs aimed at minimizing turnover.
• Regularly assess employee morale and recommend initiatives to boost engagement.
• Provide guidance on resolving employee relations challenges, including conflict resolution and performance issues.
• Conduct thorough investigations when required, ensuring fairness and adherence to compliance.
• Identify training requirements and coordinate with the HR team to design and implement development programs.
• Facilitate training sessions for both staff and leadership.
• Assist in managing performance appraisals with focus on goal setting, feedback, and improvement plans.
• Support succession planning efforts to nurture talent within the company.
• Collect and analyze HR metrics to identify trends and inform decision-making.
• Prepare comprehensive reports on key HR indicators at the regional level.
• Assist in change management initiatives to ensure smooth organizational transitions, addressing employee concerns proactively.
• Ensure HR policies and procedures comply with legal standards and promote a safe, inclusive work environment.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related discipline preferred.
• Certifications such as SHRM or HRCI are advantageous.
• Minimum of two years’ experience in human resources roles, especially in retail and multi-location settings.
• Strong passion for developing people with capabilities in coaching and inspiring teams.
• Comprehensive knowledge of retail/service industries with proven interpersonal skills.
• Flexibility to spend significant time working on-site with store teams.
• Thorough understanding of employment laws and regulatory compliance.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to operate both independently and collaboratively in a team environment.
• Strong analytical and problem-solving aptitude.
• Proficient in using HRIS and Microsoft Office applications.