HR Partner - AWS ANZ

About AWS

Amazon Web Services (AWS) is an expanding business segment of Amazon.com that, since 2006, has provided a scalable, reliable, and cost-effective cloud infrastructure platform. It serves millions of active customers globally, ranging from startups to large multinational firms and governments. AWS powers Amazon.com's extensive retail operations and beyond.

Role Overview

We are seeking a seasoned HR Partner to become part of the Builder Experience Team (BeXT), supporting AWS operations in Australia and New Zealand. This pivotal position involves acting as a trusted counselor to leaders and employees across the AWS ANZ region.

The role entails advising leadership on complex HR matters such as performance management, employee retention, and sensitive employee relations. The incumbent will analyze data to gauge cultural climate, support organizational health assessments, and coach managers navigating challenging scenarios with tact and discretion.

This opportunity fits candidates who excel in dynamic, metrics-oriented settings, possess sound independent judgment, possess strong HR consulting skills, and can confidently manage sensitive issues.

Key Responsibilities

• Advise and coach leadership on performance management processes, talent assessment, retention, and personnel growth
• Handle employee relations cases thoroughly, including conducting workplace investigations
• Offer thoughtful guidance through complex, often sensitive situations
• Promote inclusivity, monitor organizational culture metrics, and enhance leadership experiences
• Collaborate and influence stakeholders at all organizational tiers
• Encourage adoption of self-service tools to decrease routine administrative burden
• Support and mentor fellow HR professionals and engage in global initiatives

Benefits

• Participation in the popular 'Dogs at Work' program that reduces stress and elevates workplace morale at Australian offices
• Commuter allowances that help reduce travel costs
• Health insurance subsidies for employees and their families alongside income protection and life insurance coverage
• A diverse and inclusive culture valuing different backgrounds, experiences, and ideas as drivers of innovation

Work Location

This position requires full-time attendance onsite five days a week at the central business district office.

Qualifications and Experience

• A minimum of 5 years' experience as an HR generalist or business partner
• Ability to operate independently with strong ownership, autonomy, and high judgment
• Proven stakeholder engagement skills, capable of influencing senior executives effectively
• Experience managing challenging employee relations matters
• Competence in overseeing performance cycles, talent reviews, and retention tactics
• Familiarity with employment laws governing Australia and New Zealand, notably the Fair Work Act

Preferred Education and Skills

• Bachelor’s degree or higher in Human Resources, Labour Relations, Business, Management, Psychology, or related fields
• Previous exposure as an HR Business Partner in a technology-driven or metrics-focused environment
• Strong analytical skills with proficiency in leveraging data for personnel decisions
• Capability to manage multiple priorities in a fast-evolving and uncertain context

Inclusion and Diversity

Amazon respects and honors the Traditional Custodians of the lands across Australia, acknowledging their enduring connection to land, sea, and community, and pays respect to elders past and present as well as all Aboriginal and Torres Strait Islander peoples.

As an equal opportunity employer, Amazon does not discriminate based on protected characteristics and offers workplace accommodations for individuals with disabilities throughout hiring and onboarding processes.