Guest Service Agent
Doha, Doha Municipality, Qatar · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- منذ 4 ساعات
- Work mode
- In office
- Resume
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Job description
About the Employer
Minor Hotels is a global hotel operator and investor with over 530 properties across more than 50 countries in regions including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Its diverse brands include Anantara, Avani, Elewana, Oaks, NH Hotels, NH Collection, nhow and TIVOLI.
Job Location
Banana Island Resort Doha By Anantara, Doha, Qatar
Role Overview
The Guest Service Agent delivers professional and courteous service to hotel guests. Responsibilities include managing reservations, welcoming and registering guests, providing excellent service throughout their stay, and handling guest check-outs efficiently. The role requires addressing guest inquiries, requests, and feedback promptly to ensure a satisfactory hotel experience.
Qualifications and Requirements
- Strong commitment to delivering customer service excellence.
- Prior experience in hotel front office operations is advantageous.
- Proficient communication skills with fluency in English.
- Willingness to work in shifts including weekends and public holidays.
- Competent in Microsoft Office; familiarity with Property Management Systems (PMS) is preferred.
Industry
Hospitality