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About the Role

We are seeking a polished and professional Front Office Executive to join our team located in Kolkata. This position is ideal for individuals with a background in the hotel or hospitality sector who are adept at managing front desk duties and delivering excellent customer service.

Job Details

Location: Kolkata
Shift: General Shift
Working Days: Either 5 or 6 days per week
Salary: Up to 35,000 INR monthly plus additional benefits
Age Limit: Candidates up to 35 years old
Gender Requirement: Female candidates only

Responsibilities

Warmly welcome and assist visitors and clients
Answer and redirect incoming telephone calls appropriately
Maintain accurate visitor logs and gate pass documentation
Coordinate reservations for meeting rooms
Manage dispatch, courier, and mail services efficiently
Ensure the front desk area is tidy and maintains a professional ambiance
Assist the Admin and HR departments as needed
Facilitate effective internal communication among departments
Oversee the inventory and procurement of front office supplies

Candidate Requirements

A diploma in any relevant specialization is required; graduates from Hotel & Hospitality disciplines are favored
At least 2 to 3 years experience working in hotel front desk or hospitality roles
Proficiency in communication with mandatory fluency in English and Hindi
A neat, professional appearance and demeanor
Basic computer skills including familiarity with MS Office and email correspondence

Additional Information

Applicants should note that female candidates within the age limit will be prioritized. The role involves interaction with guests and coordination across various departments, requiring a high level of interpersonal skills and professionalism. The team looks forward to reviewing applications and will reach out to suitable candidates directly.

Contact: Sumit Kr. Sarkar, Director, INSTINCT

Front Office Executive

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