Front Office Agent

About the Company

At 25hours Hotel Das Tour in Düsseldorf, a blend of German precision and French elegance defines the work environment. The team is dynamic and values collaborative growth. Employees are encouraged to share ideas freely to help advance the hotel's development. The workplace culture is multicultural, warm, and informal, with colleagues often bonding beyond work hours through meals and drinks while enjoying scenic views.

Work Schedule

Enjoy a unique 4-day workweek, providing the benefit of having three days off weekly for better personal time management.

Role Overview

• Ensure guests have an excellent experience throughout their stay by managing reception operations effectively.
• Maintain composure and professionalism during peak times such as simultaneous check-ins and check-outs.
• Prepare for and conclude shifts with a well-organized front desk area.

Candidate Profile

• Completion of vocational training in the hotel industry, with preference given to candidates possessing relevant professional experience.
• Fluency in English is required to communicate effectively with guests and team members.
• Ability to motivate colleagues and engage guests positively.
• Possession of local knowledge about Düsseldorf, including recommendations for shopping and local attractions like ice-cream parlors.
• Bringing both strong skills and distinctive personal character to the role.

Additional Benefits

• Full-time employment with only a 4-day workweek without any reduction in pay or holiday entitlements.
• Employee advantage to stay at any 25hours Hotels for up to 10 nights annually at no charge.
• Access to discounts across Ennismore's portfolio, including bars, restaurants, and hotel bookings worldwide.
• Exclusive offers from various collaboration partners.
• Flexible employment options including part-time, mini-jobs, and custom arrangements to suit personal circumstances.
• Participation in fun staff events and parties fostering a vibrant workplace culture.