Enterprise Systems & Sales Operations Specialist

About Safaricom Ethiopia

Safaricom Ethiopia is a forward-thinking technology company dedicated to enhancing lives through digital connectivity and inclusive financial services. In under four years, the company has expanded its network to serve over 10 million customers, reaching 55% of Ethiopia's population — showcasing its ambitious vision and reliable partnerships.

Rooted in values like customer obsession, innovation, integrity, and collaboration, Safaricom is cultivating a dynamic, inclusive, and empowering workplace. Recognized as a Top Employer for two consecutive years, the company emphasizes fostering a supportive, innovative, and inclusive environment where employees thrive.

Role Purpose

The Enterprise Systems & Sales Operations Specialist will oversee and enhance enterprise business systems, billing workflows, SIM and device internal management, as well as automation of enterprise sales platforms. This position ensures smooth coordination between sales operations, system platforms, and billing infrastructures to drive efficient service delivery, operational excellence, and revenue assurance.