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تي

Customer Service Executive

Teleperformance

Mumbai, Maharashtra, India دوام كامل

كن أول من يتقدم بطلب

خبرة
أي
مرتب
INR 30,000 – INR 40,000 / month
الوظائف الشاغرة
1
تم النشر
• 4 قطع
وضع العمل
في المكتب
تعليم
أي خريج
الأهلية
Graduates with at least 6 months of experience in Banking/BFSI BPO, Telugu language proficiency, and good English and Hindi communication skills.
سيرة ذاتية
مطلوب للتقديم

مكان عملك

المسمى الوظيفي

Key Responsibilities

  • Respond to customer inquiries through phone calls and emails efficiently.
  • Deliver precise information and ensure timely problem resolution.
  • Uphold superior customer satisfaction and service quality standards.
  • Adhere strictly to banking compliance protocols and procedural guidelines.
  • Document customer interactions accurately within the system.

Eligibility Criteria

  • Must be a graduate.
  • At least 6 months experience in Banking/BFSI BPO sector.
  • Proficiency in Telugu language is required.
  • Good command over English and Hindi communication (minimum B2 level).
  • Excellent written and verbal communication skills.
  • Preference given to candidates who can join immediately.

Salary & Benefits

  • Monthly salary ranging up to 40,000 INR.
  • Annual salary up to ₹4.7 lakh depending on experience and interview performance.

Shift & Work Schedule

  • Day shift working hours.
  • 6 working days per week with Sunday fixed off.

Selection Process

  • HR Interview.
  • Operations round interview.
  • AMCAT skills assessment.
  • Client interview round.

Contact Information

For further details, contact HR Aditya at 7030021278.

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