Customer Relationship Executive - Telesales (Loans & Personal Loans)

About the Role

FinAxis Distributors Private Limited is recruiting enthusiastic and goal-oriented Customer Relationship Executives for its Credit Card & Personal Loan Telesales division based in Bengaluru, HSR Layout. This role involves actively engaging potential customers over outbound calls to promote and sell loan products.

Responsibilities

• Make outbound calls to both potential and existing customers to market Loans and Personal Loan offerings.
• Clearly communicate product details including features, benefits, eligibility criteria, and terms to clients.
• Identify customer needs and suggest suitable financial solutions tailored to them.
• Consistently meet and surpass monthly sales targets and key performance indicators.
• Address customer inquiries professionally and provide necessary support.
• Maintain accurate documentation of client interactions, leads, and successful conversions.
• Follow up on leads sourced from various channels to ensure closure of sales.
• Comply with company policies, operational processes, and regulatory requirements.

Candidate Requirements

• Minimum six months experience in telesales, preferably in loans or personal loan products.
• Educational qualification: At least 12th standard pass; graduates are preferred.
• Excellent verbal communication and persuasive skills.
• Fluency in Kannada, English, and Hindi; knowledge of additional languages is advantageous.
• Proven record of meeting and exceeding sales goals.
• Strong skills in handling objections and closing deals.
• Basic familiarity with CRM software and Microsoft Office tools is a plus.

Compensation and Benefits

• Monthly salary ranging from ₹15,000 to ₹20,000 depending on candidate experience.
• Attractive incentives linked to performance outcomes.
• Access to training and opportunities for career progression.
• A supportive working environment focused on growth.
• Chance to develop a career within the established financial services sector.