المسمى الوظيفي

Company Overview

Veolia is a leading environmental services company in North America, recognized as the top-ranked environmental firm in the United States for three years running. It is also the largest private provider of water services and technology in the country, and a major name in hazardous waste and pollution treatment. Its offerings cover the full cycle of water, waste, and energy management, including treatment of water and wastewater, collection and disposal of commercial and hazardous waste, energy consulting, and resource recovery. Veolia supports commercial, industrial, healthcare, higher education, and municipal customers across North America. Based in Boston, the company employs more than 10,000 people across over 350 locations.

Role Summary

The Contract Transformation Director will lead strategic efforts to create a more consistent and durable approach to contract compliance within the Municipal Water business. This position calls for strong strategic thinking and team leadership to direct contract compliance reviews, contract changes, mobilization, remobilization, and demobilization work. The role also owns the governance, methods, practices, and day-to-day operations of the Mobilization Project Management Office (PMO), which oversees several mobilization-related projects at once and ensures contractual compliance and high-quality delivery.

What You Will Do

Build the framework and tools needed to monitor and measure contract transformation progress.
Shape the contract transformation program by defining the leadership model, team structure, time commitment, objectives, dependencies, risk approach, and implementation method.
Create staffing plans for mobilization activities and steady-state operations, including staffing agency integration, labor optimization, and surge labor planning.
Work with union rules and collective bargaining requirements.
Partner in the design and rollout of digital tools used to identify and track contract deliverables.
Review priority contracts to identify essential obligations, establish compliance baselines, and connect those obligations to digital tracking for long-term visibility.
Apply change management practices to establish and roll out stronger methods for contract transformation.
Lead, inspire, and develop the Contract Transformation team while also representing it on an executive committee.
Use sound judgment and initiative to resolve issues, balance competing priorities, and meet deadlines within a team setting.
Oversee projects so they finish on time and within budget.
Communicate effectively through presentations, conversations, and interpersonal interactions with employees at all levels.
Prepare clear, accurate, complete written materials, presentations, and reports.
Collaborate with executive stakeholders to deliver outcomes aligned with Veolia North America strategy and timelines.
Embed strong contract compliance practices into revised business development offerings.
Set up the Mobilization and Transformation Office.
Own the overall design, goals, schedule progress, dependencies, risks, and mitigation plans for mobilizations arising from the contract transformation program.
Create and maintain process standards for mobilization, remobilization, and demobilization, including a framework for standard performance measures aligned with organizational goals.
Maintain staffing plans for project launches, re-compete implementations, and project closeouts.

Qualifications and Experience

This role is suited to someone with at least 15 years of progressive experience in operations and maintenance or engineering environments. Candidates should bring substantial experience working alongside operations teams and leading departments and staff planning. A background in management consulting, project management, or internal continuous improvement roles is also expected. Strong commitment to legal, regulatory, and company-policy compliance is required. Experience in municipal water and/or wastewater treatment is highly desirable, along with knowledge of water treatment methods, water distribution, water reuse, and wastewater collection practices.

Skills and Abilities

Strong verbal, written, and interpersonal communication skills, including facilitation across all levels of an organization.
Excellent judgment, strong attention to detail, and well-developed organizational and documentation skills.
Proven ability to define and execute a strategic direction for a technical team.
Leadership ability to build effective teams and earn the confidence of senior clients and operational leaders.
Diplomacy, persuasion, collaboration, and the ability to motivate others.
Results-driven and continuously improving mindset with a track record of ambitious goal achievement.
Structured problem-solving skills for complex business and technical challenges.
Strong planning and project management capabilities with the ability to drive teams toward demanding milestones.
Self-directed work style with the ability to perform independently.
Comfort participating in public forums to represent the organization and support community education.
Ability to manage large, complex workstreams, deadlines, and tasks with minimal oversight.
Ability to synthesize large amounts of information into concise, compelling deliverables.

Training and Certifications

Cultural change management training.
Project management training.

Work Environment and Travel

This is a remote role. The position involves prolonged sitting and computer-based work. Travel may be required up to 50% of the time.

Benefits and Additional Information

Employees receive a comprehensive benefits package that includes paid time off, health, dental, vision, and life insurance, retirement plans, savings accounts, tuition reimbursement, paid volunteering opportunities, and more.

Veolia is an equal opportunity employer. All qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

The company notes that salary, other compensation, and benefits information is accurate as of the posting date, but it may be changed later as permitted by law.

Contract Transformation Director