Console Operator at OTR Underdale

About OTR Group

OTR Group operates over 1000 retail, convenience, and quick service restaurant locations including brands such as Reddy Express (formerly Coles Express), Smokemart Giftbox, Krispy Kreme, Hungry Jacks, Oporto, Guzman y Gomez, and many others in South Australia. It is part of Viva Energy Australia, an ASX-listed entity dedicated to refining, importing, and distributing energy products while fostering a safe and sustainable energy future for Australians. With a strong national presence and a reputation for innovation, OTR is redefining the retail experience across Australia.

Role Overview

The Console Operator is tasked with delivering exceptional customer service while maintaining a clean, well-stocked, and inviting store environment. This role demands excellent time management and the ability to multitask in a fast-paced setting. The position also supports OTR's commitment to providing a variety of food options and serving high-quality barista coffee.

Key Qualifications and Skills

• Focus on delivering excellent customer service experiences
• Ability to work independently as well as collaboratively within a team
• Comfortable standing for extended periods and capable of moderate to heavy lifting and reaching
• Flexible availability, including early mornings, late nights, and weekends
• Enthusiasm to learn and actively promote a broad range of products and special offers

Employee Benefits

• Access to team member discounts via the OTR app
• Barista coffee training provided
• Step Up Incentive Program offering opportunities to earn up to eight weeks’ pay
• Wide-ranging career progression opportunities within the broader Viva Energy global network

Additional Information

Candidates must verify Australian work rights and present a current police clearance certificate as part of pre-employment requirements. OTR operates under the wider Viva Energy Retail Australia network.