Communications Designer

About Salesforce

Salesforce is renowned as the leading AI-driven Customer Relationship Management (CRM) platform, where human agents collaborate to ensure customer success. Innovation and integrity are fundamental to the company’s ethos. With a commitment to transforming the way work is done in the agentic era, Salesforce prioritizes passion for enhancing business and societal impact through AI.

Role Overview

We invite you to join the Salesforce Professional Services Organization's creative proposal team. Acting like an internal agency, this team partners with Customer Success units to design engaging, high-impact proposals and visual assets that enhance the customer journey. This role requires a Communications Designer with a strong aesthetic sense who can simplify complex concepts into clear, user-friendly, brand-compliant creative outputs.

Key Responsibilities

• Produce dynamic and accessible visual designs across multiple channels, including web graphics, slide decks, campaigns, and enablement materials.
• Manage the entire design process from concept and intake through to final quality assurance and delivery.
• Utilize content hierarchy and visual clarity to support storytelling in editorial, video, and product contexts.
• Work closely with strategists, editors, video professionals, and other stakeholders to realize creative visions.
• Convert stakeholder requirements and user insights into compelling visual solutions aligned with Salesforce branding.
• Ensure consistent brand application and contribute to the continuous development of style guidelines and templates.
• Jointly prioritize and handle multiple projects effectively within a fast-paced, remote-first work environment.
• Offer constructive critique during design reviews, mentor fellow designers, and foster team-wide design standards and excellence.
• Stay ahead of design trends, accessibility norms, and adopt emerging creative technologies, including AI-assisted design tools.

Minimum Qualifications

• Five or more years of experience in graphic design, visual communication, or a related creative profession.
• A portfolio showcasing impactful design rooted in content strategy and user experience principles.
• Proficient in Adobe Creative Cloud applications (Photoshop, Illustrator, InDesign), Figma, and Google Slides.
• Deep understanding of branding and experienced in designing across digital, print, social media, slideware, and motion platforms.
• Strong communication skills with a readiness to share work proactively and embrace feedback.
• Success in collaborative creative team environments, working cross-functionally with editorial, video, and user experience teams.
• Capability to juggle multiple deadlines and work independently within an asynchronous, remote setting.
• Experience leading projects involving contractors and managing alignment across multiple stakeholders.
• Background mentoring or guiding other designers.
• Degree or the equivalent experience, evaluated based on demonstrated competencies including leadership or relevant work history.

Preferred Qualifications

• Skills in motion graphics design or competency with After Effects software.
• Familiarity with Salesforce products and ecosystem.
• Knowledgeable in responsive design principles and web asset export processes.

Compensation and Benefits

The expected annual base salary ranges from 164000 to 261500 USD, not including bonuses, sales incentives, equity, or benefits. Salesforce provides comprehensive benefits encompassing paid time off, medical, dental, vision coverage, mental health support, parental leave, life and disability insurance, 401(k) plans, and employee stock purchase programs.

Equal Opportunity and Inclusion

Salesforce maintains a non-discrimination policy in recruitment, hiring, and career advancement. Applicants are evaluated solely on qualifications and merit, irrespective of race, religion, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic.

Application Insights

To enhance candidate experience, applicants are advised not to apply for more than three roles within 12 months. Reasonable accommodations are available upon request during the recruitment process. Artificial intelligence tools may be used to assist with resume assessment but final hiring decisions are made by humans.