Commercial Lead

About the Role

As a Commercial Lead at H&M located in Toronto, you will focus on establishing campaign setup, ensuring readiness, and managing assortment strategy across all channels (omni). Your role involves driving sales plans and in-season Quality Control Plans (QCP) for your customer groups (omni) while collaborating closely with E-commerce leads and Visual Merchandising teams on channel-specific execution.

Key Responsibilities

• Lead the omni-channel sales market commercial strategy and planning alongside the Commercial Manager for designated customer groups.
• Provide detailed bottom-up input for QCP, including tactical planning and demand forecasting per channel and garment category.
• Contribute to pricing strategies and product package mapping in coordination with the Commercial team.
• Manage sales planning and QCP during the season for your assigned customer groups across all channels.
• Coordinate with Continental Supply Partners on inventory management matters such as allocation, replenishment, and article selection to align operations with plans and adjust as needed.
• Analyze recent sales data and demand forecasts to track weekly sales, proposing commercial measures accordingly.
• Oversee in-season commercial operational planning for your customer groups.
• Ensure campaign readiness and assortment approach across omni channels.
• Drive execution of tactical sales activations within budget and guidelines set by Global, collaborating with Continental Supply Partners.
• Prioritize commercial actions omni-channel, plan sales and research & development execution, manage online product rankings, and oversee end-of-period budget and articles for retail.
• Work closely with E-commerce Leads and Visual Merchandising to ensure effective implementation in each channel.
• Conduct store visits regularly to assess performance, gather insights, coach staff, and share best practices.

Qualifications and Experience

• Bachelor’s degree in Business, Economics, or related fields is an advantage but not compulsory.
• Proven expertise in merchandising across omni channels, commercial strategy, and eCommerce operations.
• Strong analytical skills, including interpreting sales data, evaluating KPI correlations, and product prioritization.
• Effective skills in planning, prioritization, and communication.
• Minimum of three years experience in eCommerce or retail merchandising roles, especially within fashion sectors.

Additional Information

• H&M promotes diversity and inclusivity encompassing race, ethnicity, gender, age, religion, sexual orientation, and disability.
• The company's culture is shaped by seven unique values sustained for over 75 years.
• Employees can engage with Colleague Resource Groups (CRGs) for networking and community support.
• Access to an employee discount at H&M, & Other Stories, and COS allows expressing personal style.

Compensation: Salary approximates 113994 USD annually. Exact pay depends on individual qualifications and may vary.

This position is salaried and exempt, reporting directly to the Commercial Manager at the Toronto Support Office. The responsibilities detailed represent key duties but additional tasks may be required at the company’s discretion.