Change Administrator

Overview

Northwood Headquarters supports a variety of operational headquarters, infrastructure, and personnel that collectively contribute to UK and allied operational goals. Managing change effectively is crucial for maintaining the site's support of operational effectiveness, both through strategic long-term developments and shorter-term tactical changes with tight deadlines.

This role entails 37 hours per week with potential flexibility for part-time or job-share arrangements if full coverage of full-time hours is ensured.

Job Role

The Change Administrator at Northwood will oversee and coordinate change management processes related to the site, collaborating with the Defence Infrastructure Organisation Contract Management Team and Private Finance Initiative contractors. The role involves managing change requests, ensuring adherence to procedures, and acting as a central liaison for customers, contractors, and service providers. The position requires collaboration with a wide range of personnel from different headquarters and organisations at Northwood to plan and implement infrastructure and estate related changes successfully.

Candidate Requirements

• Strong communication skills suitable for diverse military and civilian audiences.
• Proficient use of Microsoft Office applications and ability to manage multiple information management systems.
• Preferred experience in implementing facilities management changes within a Private Finance Initiative environment.

Behaviours Assessed

• Managing a Quality Service
• Communicating and Influencing
• Working Together
• Seeing the Big Picture

Salary and Benefits

The role's salary is £30,740 per year, accompanied by an employer pension contribution of £8,905 towards a Civil Service Defined Benefit Pension scheme. Additional benefits include 25 days of annual leave (increasing with tenure), tailored learning and development, a culture embracing inclusion and diversity, flexible working options, health and wellness facilities like a gym and nursery, and access to various on-site amenities.

Working Environment

Northwood HQ offers good transport links including shuttle access to Moor Park tube station, limited free parking subject to availability, several catering options, and opportunities to join the Officers' Mess. Flexible working options are encouraged, with a minimum expectation of spending 60% of working time onsite unless workplace adjustments apply.

Additional Information

• The post does not provide relocation assistance.
• New external civil service employees undergo a six-month probation period.
• Travel expenses for interviews are not reimbursed.
• The department is reviewing pay-related allowances which may affect this role.
• Applicants requiring visa sponsorship under the points-based system will not be considered.
• All successful candidates must declare any external interests to manage potential conflicts.
• The Ministry has a zero-tolerance policy towards bullying, harassment, discrimination, and related misconduct.
• Pre-employment checks are mandatory.
• The Northwood site is smoke-free in line with Defence policy.

Selection Process

Selection will rely on behaviours and experience through a CV, a statement of suitability (max 750 words), with assessments focusing on service quality and communication skills at sift, and additional behaviours including teamwork and strategic awareness at interview. Feedback will only be provided for candidates attending the interview or assessment.

Organisation Context

The role supports Cyber & Specialist Operations Command (CSOC), a unit providing specialist capabilities across defence operations. CSOC is undergoing a transformation program that may affect roles within the command, creating additional opportunities as change progresses.