Business Partner – Hair & Beauty – Midlands of Ireland

About the Role

Join L’Oréal's Professional Products Division as a Business Partner, focusing on the hair industry within the Midlands region of Ireland. You will be responsible for managing your own customer portfolio with a business plan aimed at driving growth and market presence. This division, home to top brands like L’Oréal Professional, Kérastase, Redken, and Matrix, is known for providing cutting-edge hair and beauty solutions exclusively to salons and professional establishments.

Key Responsibilities

• Manage relationships with client accounts by delivering exceptional service and acting as a brand ambassador, utilizing a mix of in-person and virtual engagements for timely market responsiveness.
• Create, implement, and manage detailed business plans per client covering revenue targets, market share, profitability, and trade marketing efforts.
• Develop Growth Business Plans by assessing client needs, conducting business reviews, and uncovering opportunities for new product introductions and account expansion.
• Analyze sales data to forecast turnover accurately and devise risk mitigation strategies if performance deviates from targets.
• Collaborate with Activation teams to communicate and apply Growth Business Plans internally and to clients.
• Oversee budget components, including sales forecasts, negotiations, promotional spending, and sell-out budgets, with support from supply chain and financial controllers.
• Lead annual contract negotiations and follow up with action plans to ensure goals are met and progress is tracked.
• Maintain comprehensive knowledge of customer accounts and competitive market dynamics.

Desired Attributes

• Entrepreneurial mindset with a keen eye for new opportunities.
• Creative thinker eager to innovate and shape future strategies.
• Adaptable and ready to embrace challenges and change.
• Resilient, able to learn from mistakes without fear of failure.
• Ambitious with a strong desire to succeed.
• Respectful and treats all individuals with equal consideration.
• Team player recognizing collective effort as key to success.
• Open-minded towards novel ideas and diverse perspectives.
• Authentic and embraces personal diversity and inclusivity.

Qualifications and Experience

• Proven commercial experience with a strong track record of success.
• Familiarity with virtual working environments and online client engagement.
• Strong commercial judgment enhanced by excellent negotiation capabilities.
• History of meeting or exceeding multiple performance objectives.
• Results-driven with a proactive approach to problem-solving and solution-finding.
• Excellent communication and interpersonal skills, effective both virtually and face-to-face.
• Ability to work accurately under pressure while managing ambiguity.
• Skilled in data analysis to draw insights and communicate findings succinctly.
• Effective planning and organizational abilities, with flexibility to adjust priorities as needed.
• Capability to evaluate risk and incorporate contingency measures into plans.

Compensation and Benefits

This role offers an attractive and competitive benefits package, reflecting the value placed on employees. Benefits include profit-sharing options, an enhanced pension scheme, and significant discounts (up to 60%) on premier brands like YSL, CeraVe, Armani, Kérastase, and more. Health-related perks include private medical and dental insurance, discounted gym memberships, and onsite mental health support. Family-friendly provisions include enhanced leave options and paid fertility leave up to four weeks.

Continuous learning and development is a core value, with access to leadership programs, expert talks, and skill-building opportunities.

About L’Oréal

L’Oréal operates in 150 markets globally, with a strong century-old commitment to creating beauty that moves the world. Leading the industry with €41 billion in consolidated sales, the company focuses on innovation, inclusivity, and sustainable practices to make a positive global impact.

Diversity and Inclusion

L’Oréal is dedicated to fostering a diverse, equitable, and inclusive workplace where all employees are valued and respected. Recruitment and employment decisions are made free from discrimination, welcoming differences in backgrounds, experiences, and viewpoints. The company champions the power of diversity as central to innovation and success.