Assistant Manager - Operations

Role overview

This opportunity is with a prominent Italian multinational in the healthcare sector, and the selected candidate will be engaged through third-party payroll. The position is based in Chandigarh and requires working from the office.

Key responsibilities

• Oversee routine business operations so that workflows remain efficient and service levels stay consistent.
• Guide, support, and monitor team performance while coaching members to meet operational goals.
• Identify opportunities to improve processes and put changes in place that boost productivity and lower operating costs.
• Track important performance metrics and compile operational updates for leadership.
• Work with teams across functions to address operational challenges and strengthen customer experience.
• Maintain adherence to internal policies, quality expectations, and applicable regulatory standards.
• Plan resources, assign schedules, and distribute workloads effectively.
• Manage client escalations and drive them to timely closure.

Candidate profile

The role is open to any graduate. The source mentions a preference for candidates who can connect directly with Ms. Mansi Kohli at mansi.kohli@dccpl.in or by phone at 7018281660.

Additional information

This role is handled on third-party rolls. The source does not specify salary, experience requirements, number of openings, joining timeline, or internship duration.