MM

Manisha Parveen M

Service Desk Analyst · IT Support Specialist

Chennai, Tamil Nadu, India

@manisha_parveen

0 followers

About

Service desk and IT support professional with experience in Level 1 and Level 2 support, incident management, and user account administration. Skilled in troubleshooting Windows, Microsoft 365, networking, and enterprise application issues while maintaining high customer satisfaction.

Experience

  • Service Desk Engineer
    Dexian India Technologies Pvt Ltd
    Mar 2026 – Jul 2026
  • Operations Executive – IT Support
    Conneqt Business Solutions
    Mar 2023 – Jan 2024
  • Account Management & IT Analyst – Support Operations
    Sutherland Global Solutions
    May 2021 – Jan 2023

Education

  • B.Sc.
    Madras University
    Information System and Management · 2017

Skills

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