Store Manager

Role overview

As a Store Manager, you will own the complete in-store customer journey and make sure the location maintains strong visual appeal and commercial performance, while staying aligned with global direction and the realities of the local market. Working according to the company’s values, you will be accountable for both store-level and broader business results.

What you will do

• Guide the store team to create an excellent shopping experience while actively presenting and selling the brand’s products.
• Track the store’s performance, market position, strengths, improvement areas, and competitors, with a clear understanding of local customer expectations.
• Review sales figures, define targets, and build action plans that improve revenue, profitability, and stock efficiency.
• Handle rota planning and store upkeep in a way that fits sales plans, budget limits, and wider commercial goals.
• Hire, induct, and grow team members while building an inclusive, cooperative environment that encourages learning and new ideas.
• Keep up with current fashion movements, shopper preferences, and competitor activity to ensure the store stays competitive.
• Act as a positive representative of both yourself and the brand in every customer interaction.

Collaboration and working environment

Stores are central to the company’s business, and every role within the Store Team contributes to creating an engaging, welcoming space. In larger stores, this includes Sales Advisors, Department Managers, Store Managers, Visual Merchandisers, Assistant Store Managers, Cash Office Responsible, and Delivery Responsible. You will also work with the wider Area Team, sharing knowledge across locations to help strengthen performance. Together with your colleagues, you will help customers feel confident and express their individuality through current trends and timeless pieces.

What we are looking for

• Hands-on experience in retail operations and store management.
• Demonstrated leadership ability, including a strong interest in coaching and developing teams while living the company’s values and culture.
• Experience using customer-focused reporting and tools to drive decisions.
• Strong capability in sales planning, analysis, and follow-through.
• Confident leadership style that inspires trust, supports growth, and acts with integrity.
• Motivation to deliver excellent customer experiences while driving sales performance.
• Ambition, competitiveness, and a strong drive to meet and exceed targets.
• Analytical thinking, comfort with numbers and statistics, and strong communication skills.
• Adaptability and a practical, solution-oriented mindset.
• Genuine interest in fashion trends, commercial presentation, and competitor awareness.

About the company

The organization is a global group of fashion brands and ventures committed to proving that strong design, accessible pricing, and sustainable solutions can coexist. Its mission is to make fashion available to everyone, with customers placed at the center of every decision.

The workforce includes thousands of passionate colleagues who share a common culture and values. Together, they aim to use their scale, expertise, and influence to move the fashion industry toward a more inclusive and sustainable future.

Why this role stands out

• Welcoming and inclusive workplace culture.
• Attractive employee benefits and strong development opportunities across global locations.
• Commitment to diversity across race, ethnicity, gender, age, religion, sexual orientation, and disability.
• Values-led environment shaped by seven core values that have guided the company for over 75 years.
• Freedom to be yourself at work.
• Access to a large global talent network with wide career growth possibilities.
• Health insurance and wellness support for you and your family.
• Employee discount across the group.
• A 5-day work week that supports work-life balance.

Additional information

This is a full-time, on-site position based in Mangalore.

Hiring process note

The recruitment process is competency-based, fair, and equitable. Candidates are requested not to include a cover letter with the application.