Site Manager

About the Role

Millennium Services Group, a leading Australian provider of cleaning, security, and facilities management services since 2003, is seeking a dedicated Cleaning Site Supervisor. This role is perfect for individuals who thrive in dynamic environments, possess a keen eye for detail, and are passionate about creating pristine and welcoming spaces for clients and customers. The position operates on a Monday to Friday daytime roster, with the expectation of flexibility as needed.

Key Responsibilities

• Troubleshoot minor equipment malfunctions.
• Schedule tasks effectively to meet deadlines and service level agreements.
• Delegate responsibilities, conduct quality checks, and ensure all assigned tasks are completed.
• Provide guidance and mentorship to staff members.
• Facilitate the onboarding process for new employees.
• Train staff on cleaning techniques, safety procedures, and site-specific protocols.
• Manage and resolve interpersonal conflicts in a fair and calm manner.
• Escalate complex issues to the appropriate channels when necessary.
• Ensure strict adherence to Workplace Health & Safety regulations.
• Take prompt and effective action in response to accidents or hazards.
• Document and report incidents accurately and in a timely fashion.
• Communicate instructions clearly to team members.
• Address client requests and feedback professionally.
• Maintain high service standards and ensure client satisfaction.
• Understand and apply safe chemical handling practices, including SDS sheets and dilution ratios.
• Operate and maintain cleaning machinery such as scrubbers and vacuums.

About You

• Previous experience as a Site Supervisor in commercial cleaning is preferred.
• Experience in cleaning within retail settings is advantageous.
• Proven ability to manage large-scale sites.
• Proficiency in computer systems for managing rosters and other administrative tasks.
• Demonstrated reliability and consistent performance.
• Exceptional attention to detail, identifying areas needing improvement.
• Proactive approach, taking initiative without constant direction.
• Ability to adapt quickly to last-minute changes and challenges.
• Skill in prioritizing tasks effectively under pressure.
• Must possess valid work authorization for Australia.

Why Join Us?

This is an excellent career opportunity within Millennium Services Group, a company serving diverse clients across Australia and New Zealand. You will have the chance to enhance your skills and advance your career. We are an equal-opportunity employer, celebrating diversity and committed to fostering an inclusive workplace.