Senior Director, Risk Analytics

About the company

Paysafe is a global payments platform with a long history of supporting merchants and consumers in entertainment-focused markets. Its platform helps businesses and individuals move money smoothly through payment processing, digital wallets, and online cash solutions. The company has 29 years of online payments experience, processed an annualized transactional volume of $152 billion in 2024, and employs about 3,300 people across 12+ countries. Its services span 260 payment types and 48 currencies worldwide, with an integrated offering designed for mobile-first payments, live analytics, and the blend of in-person and online commerce.

Role overview

Paysafe is looking for a Senior Director, Risk Analytics to lead the enterprise risk analytics function. This person will oversee risk reporting, portfolio analysis, performance tracking, and insight generation across the payments environment. The role is focused on improving visibility, accountability, and alignment through strong metrics, dashboarding, forecasting, detailed analysis, and close collaboration across teams.

Ways of working

The role follows a hybrid arrangement, with an average of three days each week spent in the office. The office location is in Gresham Street, near St Paul’s Cathedral, with convenient access via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, and Mansion House stations.

What you will do

• Turn data into clear recommendations that support growth, reduce losses, lower friction, and help internal teams act on the findings.
• Set the direction, priorities, and delivery plan for risk analytics, reporting, and insights across fraud, credit, payments risk, and partner/merchant risk.
• Advise the CRO and senior leadership with concise analytics on business performance, new risk trends, and exposure levels.
• Own organization-wide reporting for KRIs, loss measures, portfolio movements, and the effectiveness of risk operations.
• Create executive dashboards, management reviews, and board-ready materials that translate complex information into practical conclusions.
• Make sure reporting is reliable, timely, properly governed, and consistent with internal and regulatory expectations.
• Lead investigations into loss events, fraud behavior, shifts in credit performance, and operational failures.
• Conduct deep-dive analyses that support risk strategy, new product launches, control improvements, and partner-related initiatives.
• Convert analytical findings into strategic actions that balance risk management with commercial goals.
• Partner with Data Engineering and BI teams to improve data access, data quality, and automated reporting.
• Build, coach, and manage a strong risk analytics and reporting team.
• Encourage rigorous analysis, smooth operations, and a strong risk-aware culture.

What we are looking for

• 10+ years of experience in risk management or risk analytics, ideally with strong exposure to the global payments industry, plus 5+ years leading analytics teams.
• Proven ability to lead, mentor, and manage teams effectively.
• Strong communication skills with the ability to explain technical analysis and risk strategy to non-technical audiences, including executives.
• Excellent analytical and problem-solving ability with an emphasis on practical, action-oriented outcomes.
• Ability to strike the right balance between risk control, business growth, and innovation.
• Strong hands-on capability with data analytics and business intelligence tools.
• Deep knowledge of risk management, fraud detection, and financial crime prevention.
• Familiarity with global payment networks, e-commerce businesses, and financial technology environments.
• Good understanding of regulatory expectations and standards such as PCI DSS, GDPR, and PSD2.
• Awareness of new and emerging risk trends and technologies in financial services.

Benefits and perks

• Flexible working hours to help you shape your day.
• Holiday options that let you buy or sell leave, plus carry forward up to 5 days into the next year.
• Social events on the rooftop terrace with views of St Pauls Cathedral.
• Well-equipped facilities including showers, hairdryers, straighteners, and fresh towels.
• Complimentary breakfast, fresh fruit, and snacks each morning.
• A dedicated room for wellbeing and taking a break.
• Enhanced paid family leave policies.
• £50 credited into each of the Skrill and Neteller wallets upon joining.
• Discounted vitality memberships covering gyms, leisure centres, and yoga/Pilates across the country.
• Support for purchasing Apple and LG products through Stormfront technology.
• Access to six employee-led equality communities.
• Four paid charity days each year.
• Summer hours in June, July, and August with a 3:00 pm finish every Friday.
• Private health insurance, including pre-existing conditions, plus dental insurance, income protection, life assurance, and other benefits.

Interview process

• Phone screening with Talent Acquisition.
• Video interview with a member of the team.
• Final in-person interview with the Chief Data & AI Officer, followed by an HR conversation with Talent Acquisition.
• If selected, you will also meet the CEO in person at the new joiners breakfast in London.

Equal opportunity

Paysafe is committed to providing equal employment opportunity. The company values diversity and aims to maintain a respectful workplace for everyone, regardless of race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by law.

Values

• Be open and honest.
• Stay focused.
• Act with courage.
• Help shape the future.