Sales Development Representative

Role Overview

ELMO Software is hiring a Sales Development Representative to support its existing business sales function in Sydney. This permanent full-time role focuses on identifying and developing new sales opportunities through prompt follow-up on inbound interest and proactive outbound outreach. The position works closely with the Existing Business team across defined verticals and territories to help build a stronger sales pipeline.

About the Company

Established in 2002, ELMO Software provides HR technology solutions to more than 2,000 mid-sized organisations and over one million users across Australia and New Zealand. Its ISO-certified product suite covers the full employee lifecycle and is built to adapt as businesses grow, with configurable workflows, automation, analytics, and tools designed to support better decision-making for HR teams.

Key Responsibilities

• Respond quickly to inbound enquiries coming from demo requests, content downloads, referrals, and other marketing channels.
• Generate interest through outbound activity, including cold calling, email outreach, and social media engagement aimed at targeted buyer profiles.
• Assess prospect needs, understand their research journey, start early relationships, and qualify leads through the sales process.
• Hand over well-qualified opportunities to the relevant Business Development Manager for further progression and closing.
• Keep Salesforce records accurate so sales and marketing activity can be tracked and reported against team KPIs.
• Work in line with the company’s information security and privacy policies at all times.

Candidate Profile

The ideal candidate is energetic, self-driven, and confident in building strong relationships. You should be comfortable engaging with prospects, communicating clearly, and working in a fast-moving sales environment. Experience in HR, payroll, or broader B2B technology is helpful, though not mandatory.

Required Experience and Skills

• 1–2 years of relevant experience in SDR, business development, or a similar sales role.
• A history of qualifying leads from structured marketing activity and achieving or surpassing sales targets.
• Strong verbal communication, active listening, and written presentation abilities.
• Good familiarity with Salesforce or another CRM system; training will be provided.
• Ability to build rapport quickly and maintain long-term professional relationships.
• High energy, motivation, and a proactive approach to outreach.

Benefits and Perks

• Hybrid working arrangement.
• 12 weeks of paid parental leave for the primary carer and 6 weeks for the secondary carer.
• Birthday leave, a personal “YOU day” each year, and up to 2 weeks of connecting people leave to work from anywhere.
• In-house learning and development programs.
• Access to social and diversity clubs.
• Wellbeing initiatives.
• Mental health and employee assistance programs.
• Flare benefits, including discounts, novated leasing, and salary sacrifice options.

Culture and Values

• Reimagine what is possible by staying innovative, open, fearless, and people-focused.
• Put customers at the centre of every decision.
• Help others thrive across colleagues, communities, and customers.
• Bring optimism and positivity to challenges to help create meaningful change.

Additional Information

This is a permanent full-time role based at the Sydney head office in the Greater Sydney Area. ELMO has confirmed that it is not engaging agencies for this vacancy. The company is an equal opportunity employer and welcomes applicants from diverse backgrounds. It also supports reconciliation through its Reflect Reconciliation Action Plan. The organisation places strong importance on responsible and secure AI, and requires strict adherence to ISO 27001:2022 certified security policies and data privacy standards across all roles.