Prison Support - HMP Wayland

Role overview

HMP Wayland is hiring an Operational Support Grade to help keep the prison operating safely and efficiently on a day-to-day basis. This is an active, varied role that blends desk-based duties with practical tasks such as handling searches, managing deliveries, overseeing visitors, monitoring CCTV and phone activity, and escorting vehicles or people across the site.

Working conditions

The post is based at a prison site in Eaton, England. Some prisons are in rural areas with limited public transport, so having a driving licence and your own transport may help, although it is not mandatory unless specifically stated. Shift times are fixed, and you are expected to arrange your travel so you can arrive and leave on time. The job involves a mix of sitting, standing, walking, lifting and carrying, and it includes weekend and night shifts.

Who this role suits

No formal qualifications are required. This role is well suited to someone who communicates clearly, stays composed in pressured situations, uses sound judgement, and works well as part of a team. It can be a strong starting point for a career in the prison service.

Career development

The role offers exposure to how a prison functions and can open doors to other jobs within the prison system, including the option to apply for the OSG to Prison Officer conversion route.

Training, pay and benefits

The salary is £29,432. You will also receive structured training and development opportunities. Additional benefits include 25 days of annual leave on joining, rising to 30 days after 10 years of service (pro-rated), 9 days of bank, public and privilege holidays, access to a paid Level 2 apprenticeship in customer service, a Civil Service pension, season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.