Manager, Vendor Strategy & Operations

About the company

foodpanda is part of Delivery Hero Group, a global local-delivery platform serving customers in about 65 countries. The group is headquartered in Berlin, Germany, and has been listed on the Frankfurt Stock Exchange since 2017 as part of the MDAX index.

Role overview

This position calls for someone who is analytical, strategic, and comfortable being hands-on. You will work across product, operations, and market functions to create scalable approaches that strengthen vendor engagement, improve operational efficiency, and support growth. The role suits someone who enjoys a fast-moving, high-growth environment and can turn complex challenges into practical execution plans.

Key responsibilities

• Own the strategy for vendor operations from end to end, making sure it supports business priorities and market requirements.
• Work closely with local and regional commercial teams to improve vendor health, efficiency, and satisfaction.
• Partner with local market teams to understand country-specific needs and adapt performance plans that enhance vendor onboarding, retention, and engagement while delivering a smooth vendor experience.
• Review performance data to spot underperforming vendors, create recovery plans, and put structured improvement measures in place.
• Coordinate with product teams on both the front end and back end to balance ad revenue, vendor experience, and operational effectiveness.

Qualifications and experience

• 3 to 5 years of experience in consulting, strategy, vendor operations, onboarding, performance management, or program management, ideally within food delivery, e-commerce, FMCG, or technology.
• Ability to work independently, think strategically, and solve problems in a structured way to break down complex issues into scalable solutions.
• Strong background in vendor performance management, including scaling operations, improving efficiency, and strengthening marketplace performance.
• Excellent analytical ability with the capacity to interpret complex data, extract useful insights, and use them to guide decisions.
• Strong stakeholder management and cross-functional leadership skills, with the ability to influence product, operations, and market partners.

Additional information

This is a full-time onsite position based in Singapore, Singapore. No stipend, salary figure, start date, application deadline, or number of openings was provided.