Main Kitchen Role - C (VAJ)

About the role

This position supports the delivery of outstanding culinary experiences in a highly empowered workplace. You will represent the brand across the guest journey and help ensure every diner leaves as a satisfied guest by serving food of consistently high quality.

Key responsibilities

• Carry out all operational duties in food and beverage production while following the required service standards and procedures.
• Take the extra step whenever possible to enhance the guest experience.
• Reduce guest complaints and support service recovery promptly when needed.
• Communicate proactively with colleagues while keeping the guest’s best interests in mind.

What success looks like

• Delivering work in line with operational and service expectations.
• Demonstrating a strong customer-first mindset.
• Maintaining resilience, adaptability, and a focus on results and continuous learning.

Skills and competencies

• High emotional intelligence and a genuine service-oriented attitude.
• Strong knowledge of food hygiene practices and HACCP guidelines.
• Ability to work in a fast-paced hospitality setting.
• Guest handling and service recovery skills.
• Clear communication and team coordination.
• Attention to detail and operational discipline.

Qualifications

A high school diploma in catering is the minimum requirement. A degree in hotel management or a related discipline is preferred. Prior experience of 1 to 2 years in a similar role within a 5-star hospitality environment is required. The role also calls for familiarity with local food hygiene standards and HACCP procedures.

Company values

The organization places strong emphasis on customer focus, accountability, speed, talent, tenacity, and adaptability. Team members are expected to act with ownership, work quickly, and stay positive while challenging the status quo and embracing change.