HR Support Assistant

Overview

The Women & Families Resource Centre is looking for an HR Support Assistant to help coordinate recruitment and onboarding for volunteers and staff across the organisation. This role is focused on keeping hiring activity organised, efficient, and well documented so the team can continue delivering services effectively.

Key Responsibilities

• Help create and publish vacancy adverts for volunteer and team roles.
• Review incoming applications and narrow down the list of suitable candidates.
• Work with hiring managers to arrange interview timings.
• Carry out introductory screening calls when required.
• Keep applicant tracking tools and recruitment files updated.
• Assist with onboarding tasks, such as preparing paperwork and setting up system access.
• Make sure new volunteers receive SOPs, induction resources, and all necessary onboarding details.
• Follow the organisation’s recruitment processes and agreed workflows.
• Compile weekly recruitment updates and send them to the HR Team Supervisor.

Qualifications and Skills

Applicants should have at least a high school education, with college or university-level study preferred. Experience in HR, recruitment, administration, or coordination is helpful but not compulsory. The role also requires confidence using Google Workspace tools such as Drive, Docs, and Sheets, or similar systems. Strong organisation, time management, accuracy, and clear written and verbal communication are important.

Benefits

• Build practical, real-world experience in HR and recruitment.
• Work flexible volunteer hours that can fit around your schedule.
• Get support, mentoring, and training from experienced professionals.
• Strengthen skills in recruitment, administration, communication, and coordination.
• Add meaningful voluntary experience to your CV.
• Join a welcoming team and contribute positively to the local community.

About the Organisation

The Women & Families Resource Centre (WFRC) is a registered charity in Wolverhampton that works to support, empower, and advocate for women and children. Its mission is to help women become more independent by encouraging them to understand their needs, make informed decisions, and develop positive solutions for themselves and their families.

The organisation delivers a range of community services, including a charity shop, family support programmes, and the Wolverhampton Baby Bank. The Baby Bank supports families with children aged 0–3 by providing essential donated items and practical support such as nappies, wipes, clothing, bedding, toys, and other baby necessities. It also offers support for new and expectant parents through drop-in groups and befriending services, along with referrals and signposting to other local services and community resources.

Additional Information

This role requires a minimum commitment of 12 volunteer hours per week.