Housing Supervisor

Role overview

This position is responsible for the day-to-day oversight of residential accommodation facilities, ensuring they remain ready, safe, clean, and properly managed for occupants. The role also supports order, wellbeing, and compliance within the housing environment.

Key duties

• Oversee the daily condition of housing facilities and confirm that they are prepared for use and meet safety expectations.
• Handle routine issues and complaints, work toward resolution, or escalate them to the relevant authority when needed.
• Observe general conduct within the accommodation and encourage discipline and adherence to rules.
• Coordinate with social and psychological specialists on cases that require follow-up.
• Supervise cleanliness and maintenance of the residence and liaise with the appropriate teams to address faults and repairs.
• Prepare regular reports on housing conditions and resident status and submit them to management.
• Monitor emergency response and evacuation arrangements and verify that safety equipment and procedures are ready.
• Arrange awareness, recreational, and engagement activities for residents in coordination with relevant departments.
• Track residents’ needs and work to ensure they are met according to approved regulations.
• Report incidents, violations, and emergency situations immediately and take the required action.
• Ensure residents comply with applicable policies, instructions, and regulations.
• Welcome new residents and brief them on the accommodation, its rules, and operating procedures.
• Maintain resident records, organize them, and keep personal information updated at all times.
• Follow up on attendance, departures, leave, and permits related to residents.

Qualifications

The role requires a high school qualification. Previous experience in administrative supervision is preferred. Candidates above 25 years of age are preferred. Strong English skills in reading, writing, and speaking are required.

About the organization

The hiring organization is a Dubai-based humanitarian shelter and care provider established in 2007 to support women and children affected by domestic violence, child abuse, and human trafficking. Its mission is to provide immediate shelter, protection, and support services in line with international human rights principles.

Additional details

Job category: Social Care and Development. Advertiser: Dubai Government. Educational level: Secondary School. Nationality preference: open to all nationalities, with priority given to UAE Nationals. The advertised monthly salary is below 10,000 AED. The work schedule is full time. Posting date: 16/06/2026. Closing date: 16/07/2026.