Global Assignment Consultant

About Sirva

Sirva is a worldwide leader in relocation and moving services, supporting mobility programs for organizations of all sizes. Through its own offices and partner network across 177 countries, the company combines broad global reach with local service and technology-enabled support that balances self-service with personal assistance.

The organization operates as an integrated one-stop provider for relocation and moving needs, offering a coordinated experience across international locations.

Why Join Sirva

As an international business with a cross-regional structure, Sirva offers broad career possibilities and the chance to build professional relationships across the world. Diversity, inclusion, and equity are core to the company’s culture through its global I.D.E.A. initiative.

The company also provides employee benefits focused on health, wellbeing, and financial rewards. A flexible hybrid work model is supported through work-from-home and core flex hours, with employees encouraged to align working arrangements with their people leaders.

Role Overview

The Global Assignment Consultant supports corporate clients by coordinating employees who are relocating for international assignments. This role acts as the main contact for assignees and ensures assignment services are delivered smoothly in accordance with client policies and procedures.

Key Responsibilities

A large share of the role involves assignment and file management, including counseling on policy, arranging destination services, coordinating shipment of household goods, supporting immigration needs, handling departure services, managing expenses, and guiding assignees throughout the full assignment cycle.

You will also work closely with internal stakeholders and service providers to maintain a smooth experience for assignees and to ensure service quality from certified providers.

In addition, the position involves regular client communication, including acting as a liaison with HR contacts, supporting exception handling, recommending policy-based solutions, sharing progress updates, and addressing issues proactively.

Other duties may be assigned to support managers, clients, and assignees as needed.

Experience and Skills

Applicants should have either at least 2 years of relocation experience or at least 3 years of customer service experience. A strong understanding of international assignment management and global business practices is important.

The role calls for excellent problem-solving ability, independence, strong written and verbal communication, solid organization, multitasking skills, and the ability to work to deadlines in a fast-paced setting. Good interpersonal and presentation skills are also required, along with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.

Preferred Background

International work or living experience is an advantage, and additional language skills are preferred.

Education Requirements

A high school diploma is required. A bachelor’s degree is preferred.

Equal Opportunity and Accommodation

Sirva is an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information, or any other legally protected status. The company also prohibits harassment based on these characteristics.

If you require a reasonable accommodation due to a disability during any part of the hiring process, you may contact Human Resources and provide your request details along with your contact information.