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Globiva

Customer Support & Sales Executive

Globiva

Gurugram, Haryana, India · 全职

抢先申请

经验
任何
薪水
INR 175,000 – INR 325,000 / year
职位空缺
1
发布
1 小时前
工作模式
在办公室
学历
任何毕业生
合格
Graduation is not required; candidates from any educational background may apply.
恢复
需要申请

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职位描述

Role overview

We are hiring energetic, customer-oriented professionals for a customer support and sales position based in Gurgaon Sector 18, Ph-4. This is a work-from-office opportunity in a voice process environment, where you will be the first point of contact for customers and will help resolve their queries with a service-first approach.

Key responsibilities

  • Manage incoming and outgoing customer calls in a professional manner.
  • Listen to customer issues carefully and respond with accuracy, empathy, and clarity.
  • Share product or service details and provide the required support during interactions.
  • Keep clear and detailed records of customer conversations and follow-ups.
  • Handle work in a fast-moving environment with rotational shift scheduling.

Skills and qualifications

  • Good spoken English communication skills.
  • Strong active listening and problem-solving ability.
  • Comfort working in rotational shifts.

Additional information

This role is for a support executive in a sales/voice process setup. The position is office-based only. Immediate joiners are preferred.

Benefits

Competitive salary with incentives, a supportive work culture, and opportunities for learning and career growth.

Hiring contact

HR contact person: Priyanka Bisht.

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