- 经验
- 任何
- 薪水
- CAD 23 – CAD 23 / hour
- 职位空缺
- 1
- 发布
- 1 个月前
- 工作模式
- 在办公室
- 学历
- 高中毕业证书
- 合格
- Candidates with a high school diploma who can communicate effectively and work in a fast-paced environment are suitable. Bilingual English-French candidates are considered an asset.
- 恢复
- 需要申请
你的工作地点
职位描述
Role overview
The customer service representative handles incoming calls, processes orders, prepares invoices, and responds to information requests. In this position, you also act as a representative of the company and help ensure every customer receives a positive experience.
Reporting line
This role reports to the Operations Coordinator and/or the Operations Manager.
Responsibilities
- Answer and manage customer calls.
- Enter and process customer orders accurately.
- Prepare and issue invoices.
- Respond to questions and information requests from clients.
- Represent the company in a professional and customer-focused manner.
- Contribute to a positive experience for every customer interaction.
Required skills
- Clear oral and written communication.
- Team collaboration.
- Problem-solving ability.
- Strong customer service mindset.
- Accountability and reliability.
- Professional ethics and integrity.
Requirements and conditions
- High school diploma.
- Ability to communicate effectively both verbally and in writing.
- Comfort working well under pressure.
- Empathetic and attentive approach.
- Working knowledge of computers, including Microsoft Office 365.
- Strong work ethic and a positive attitude.
- Bilingual English-French is an asset.
Employment details
- Full-time position, 37.5 hours per week or more.
- Monday to Friday, daytime shift.
Benefits
- Paid training provided by the employer.
- Dynamic work environment.
- Comprehensive group insurance plan.
- Employer-matched group RRSP.
Compensation
Hourly pay: $23.01.