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Torentify

Customer Service Representative

Torentify

Remote · 全职

抢先申请

经验
任何
薪水
职位空缺
1
发布
2小时前
Work mode
在家办公
学历
高中毕业证书或同等学历
Eligibility
Entry-level candidates who can work remotely and are interested in customer support, appointment coordination, and client communication are encouraged to apply. Prior customer service or administrative experience can help, but it is not mandatory.
Resume
Required to apply

职位描述

About the Company

Spade Recruiting is a staffing and recruitment firm that helps match motivated people with meaningful roles in a range of industries. It emphasizes professional guidance, career growth, and flexible work options, while also supporting organizations in building strong customer-facing teams. With structured training and continued assistance, the company aims to help people thrive in remote roles and advance over time.

About the Role

This is an entry-level, fully remote customer service position for someone who enjoys supporting people and delivering a positive client experience. The role involves speaking with individuals who have asked for details about benefit programs, walking them through the next steps, arranging appointments, answering general questions, keeping records organized, and following up in a timely manner. Because training is provided, this opportunity can suit candidates who want to begin or develop a career in customer service even without prior industry experience.

Benefits

  • Work entirely from home
  • Flexible scheduling options
  • Complete training and onboarding support
  • Weekly pay arrangement
  • No cold calling responsibilities
  • Ongoing mentorship and team guidance
  • Supportive, collaborative workplace culture
  • Opportunities for career progression and leadership
  • Better work-life balance
  • Accessible entry point for candidates starting out

Responsibilities

  • Reach out to individuals who have requested information about benefit programs
  • Set up and confirm virtual appointments with clients
  • Explain available services and the next steps in a clear, easy-to-understand way
  • Respond to customer questions in a professional and accurate manner
  • Help clients complete online forms and update their details
  • Keep client records accurate, current, and well organized
  • Carry out follow-up communication to support satisfaction and engagement
  • Use online systems and digital tools to handle day-to-day work
  • Join virtual training sessions and team meetings
  • Provide a consistently positive customer experience through professional communication and support

Requirements

  • High school diploma or equivalent preferred
  • Ability to work remotely with a dependable internet connection
  • Clear verbal and written communication skills
  • Professional, customer-first attitude
  • Capacity to work independently and manage time well
  • Strong organization and multitasking ability
  • Basic computer skills and comfort using the internet
  • Dependable, self-driven, and attentive to detail
  • Willingness to take part in training and ongoing development
  • Prior experience in customer service, administration, appointment setting, or client support is helpful but not required

Equal Opportunity Statement

Spade Recruiting is committed to maintaining a diverse and inclusive workplace. Hiring decisions are made based on qualifications, skills, experience, and business needs. Employment is offered without discrimination based on race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, marital status, or any other protected characteristic under applicable law.

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