Customer Service Executive

About the Role

Shining Stars Institution & travels is looking for energetic, clear-speaking, and target-oriented people to join its customer service team in Kolkata and Noida. This opportunity is designed for candidates who want to grow in a client-facing support role.

Role Overview

The position is for a Customer Service Executive based in Noida, India, with openings also mentioned for Kolkata.

Compensation

The salary details shared for this role are:

• Kolkata: INR 15,000 CTC per month
• Noida: INR 21,000 CTC per month

Working Schedule

• 6 working days each week

Responsibilities

• Respond to customer questions and concerns through voice, chat, or email.
• Provide helpful support and work toward quick resolution of customer issues.
• Keep accurate logs and records of all customer interactions.
• Deliver a positive service experience while following quality expectations.

Requirements

• Strong verbal and written communication skills.
• A customer-first mindset and a service-oriented approach.
• Basic computer literacy.
• Both freshers and candidates with prior experience can apply.

Eligibility

Graduation is not mandatory for this position.

Application Note

Interested candidates were asked to share their updated resume. A contact number was provided for follow-up.