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Trove Consulting

Customer Care Executive

Trove Consulting

Bengaluru, Karnataka, India · 全职

抢先申请

经验
任何
薪水
INR 225,000 – INR 425,000 / year
职位空缺
1
发布
3周前
工作模式
在办公室
学历
任何毕业生
合格
Graduation is not mandatory. Candidates with strong English communication and the ability to work rotational shifts can apply.
恢复
需要申请

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职位描述

Role Overview

This opening is for a customer care executive in a BPO environment based in Bengaluru. The role focuses on handling customer interactions, resolving issues, and ensuring a smooth support experience.

Key Responsibilities

  • Respond to customer queries and share accurate information in a clear, helpful manner.
  • Work through customer concerns and complaints until a suitable resolution is reached.
  • Use empathy while interacting with customers and take the right follow-up action based on the situation.
  • Pass on difficult or unresolved cases to the next level of support when needed.

Candidate Profile

  • Strong spoken English skills are essential for this role.
  • The job follows a rotational shift schedule along with rotational weekly offs.
  • Candidates who can join immediately will be preferred.

Additional Benefits

  • Both-way cab facility is provided.

Contact Information

Interested candidates can get in touch with Divyanshi at 90260 83428 via call or WhatsApp.

Regards,
Divyanshi
90260 83428

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