Business Development Representative - Italy

Role Overview

Salesforce is hiring a Business Development Representative for the Italian market, based in Dublin. This role sits in the sales function and focuses on building pipeline for new business as well as supporting strategic expansion within existing customer accounts. The position is part of the company’s work around AI, CRM, data, and customer transformation.

Location and Relocation Support

The role is based in Dublin, Ireland and follows a hybrid work model. Relocation assistance is included for candidates moving to Dublin. Support starts after offer acceptance and can include consultation with relocation specialists, help with PPS applications, housing search support, relocation benefits, and onboarding at the Dublin campus.

Core Responsibilities

• Find, assess, and qualify new business opportunities through outbound prospecting.
• Reach out to decision-makers using phone outreach, email, and social selling methods.
• Work closely with Account Executives to shape territory plans and sales strategy.
• Research accounts in depth to identify business problems that Salesforce can address.

Candidate Profile

The ideal hire has direct quota-carrying sales exposure and can perform well in a fast-moving, target-focused environment. Strong relationship-building ability and the skill to explain complex ideas in a simple way are important. Backgrounds in business development, sales, or customer-facing roles are relevant, and internships or leadership roles may also be considered. Fluency in both Italian and English is essential, and applicants must have the legal right to work in Ireland.

Preferred Background

Sales training or familiarity with methodologies such as MEDDIC, Challenger, or Value Selling is preferred. Salesforce also values a proven track record of meeting or exceeding quota and the ability to succeed in high-pressure, high-activity environments.

Benefits and Growth

The package includes private health cover, life insurance, a retirement savings plan, and a monthly wellness allowance. Employees also receive flexible time off, leave policies, parental support programs, access to AI and sales training, mentorship, career growth opportunities, seven paid volunteer days each year, donation matching, employee discounts, inclusive employee groups, and a workplace culture focused on equality.

Equality, Accommodation, and Hiring Process Notes

Salesforce is an equal opportunity employer and supports an inclusive hiring process. Reasonable accommodations can be requested during the application or recruitment process. The company also notes that AI tools may assist recruiters in reviewing resumes and qualifications, while humans make the final hiring decisions. Applicants should also note that the company asks candidates to limit applications to a maximum of three roles within a 12-month period to avoid duplicate efforts. The same resume may be reviewed by multiple hiring teams for related business development openings across different clouds and verticals.

Additional Information

Salesforce describes itself as the #1 AI CRM and positions Agentforce as a major part of its future direction. The company emphasizes innovation, trust, equality, and supporting employees in building careers while contributing to customer success and broader business transformation.