Business Analyst

Role overview

We are looking for a sharp, detail-driven Business Analyst who can connect business needs with technology solutions. In this position, you will help define requirements, review and improve processes, spot opportunities for better performance, and contribute to the delivery of key projects and strategic work.

Responsibilities

• Collect, organize, and interpret requirements from teams and stakeholders across the organization.
• Review current workflows, operating methods, and systems to find ways to streamline and improve them.
• Turn business needs into functional specifications, user stories, process maps, and clear documentation.
• Work closely with stakeholders, project leads, developers, and operations teams to shape practical solutions.
• Analyze data, business results, and process performance to support informed decisions.
• Lead or support meetings, workshops, and stakeholder sessions to gather insights and align on goals.
• Assist with project planning, testing, rollout, and change management activities.
• Prepare business cases, reports, dashboards, and presentations for managers and other stakeholders.
• Carry out gap analysis, root-cause analysis, and impact assessments for business initiatives.
• Support user acceptance testing and confirm that delivered solutions match business expectations.
• Track project results and suggest improvements for ongoing optimization.
• Keep business records accurate, including documentation, process maps, and project files.

Requirements

• Prior experience in business analysis, operations, consulting, project coordination, data analysis, or a similar field is preferred.
• Strong analytical thinking, problem-solving ability, and attention to detail.
• Excellent communication skills, including the ability to manage stakeholders and facilitate discussions effectively.
• Comfort with collecting, documenting, and interpreting complex business requirements.
• Proficiency with Microsoft Excel, PowerPoint, Word, and business documentation software.
• Exposure to tools such as Jira, Confluence, Visio, Lucidchart, Power BI, Tableau, or similar platforms is a plus.
• Understanding of business process modeling, project management, and system implementation approaches is beneficial.
• Strong organizational skills and the ability to juggle multiple tasks and deadlines.
• Ability to work both independently and as part of a team in a fast-moving environment.
• A bachelor’s degree in Business Administration, Information Systems, Finance, Economics, Operations Management, Data Analytics, or a related area is preferred.

Perks and benefits

• Work on meaningful transformation and process-improvement initiatives.
• Gain exposure to business strategy, process optimization, project delivery, and stakeholder engagement.
• Potential career pathways into Senior Business Analyst, Product Owner, Project Manager, Strategy Analyst, Business Consultant, or Operations Manager roles.
• Collaborative, innovative, and growth-focused workplace culture.
• Training, mentorship, and professional development support.
• Competitive compensation along with a comprehensive benefits package.

Additional information

This is a full-time role suited to candidates at entry-level to mid-level experience.