Administrative Manager

Role overview

The Administrative Manager will be accountable for running workplace and facility operations in a manner that keeps the office safe, efficient, compliant, and comfortable for employees. This position spans office administration, facility coordination, vendor oversight, workplace services, security, maintenance, compliance, and day-to-day employee support.

Workplace and facilities management

Handle the daily administration of office spaces, including workstations, cabins, meeting rooms, and shared areas.

Keep the workplace efficiently arranged and ready for use at all times.

Employee support and workplace experience

Support onboarding and exit activities by arranging workspace setup and completion of clearance tasks.

Work closely with HR to strengthen employee experience and assist with engagement initiatives.

Events and employee engagement

Organize and deliver townhalls, leadership sessions, employee engagement activities, and company events.

Vendor and contract staff management

Supervise outsourced personnel and facility vendors while ensuring service standards, productivity, and SLA compliance are met.

Manage housekeeping, pantry services, security, pest control, and other soft service operations.

Cafeteria operations

Oversee canteen operations, hygiene standards, vendor performance, and channels for employee feedback.

Compliance and regulatory management

Ensure the office follows statutory, administrative, and internal compliance requirements.

Coordinate with local authorities and regulators for approvals, inspections, and audits.

Budgeting, billing, and MIS

Track vendor bills, monitor budgets, verify invoices, and control administrative expenses.

Prepare MIS reports, dashboards, and management-level review material.

Safety, security, and maintenance

Maintain fire safety systems, emergency readiness, mock drill planning, and statutory safety compliance.

Oversee physical security, access control, CCTV monitoring, and visitor management processes.

Monitor preventive maintenance plans and ensure facility issues are resolved promptly.

Inventory and asset management

Track office assets, consumables, and inventory levels.

Carry out periodic audits and maintain adequate stock availability.

Qualifications and experience

This role calls for a graduate or postgraduate with a background in Administration, Facilities Management, Hospitality, Operations, Business Administration, or a related discipline, along with more than 10 years of experience in Administration, Facilities Management, Workplace Operations, Corporate Services, or Office Management. Strong exposure to facility operations, vendor management, office administration, and employee support functions is expected. Experience with security, maintenance, compliance, and contract staff handling is preferred, and prior work in corporate office environments with multiple vendors will be an added advantage.