Switchboard Operator

Role overview

You will help deliver a complete telecommunications and switchboard service for Blackpool Hospitals. The role is based at Blackpool Teaching Hospital and supports both Trust staff and the general public throughout the day and night.

Working pattern

This is a part-time onsite position with a rotating shift schedule covering 24 hours a day, 365 days a year. Shifts include nights, weekends, and public holidays. You may need to work alone during evening and night shifts, so confidence in lone-working situations is important. The role also requires a high level of flexibility, as duties may change at short notice to cover sickness and annual leave.

Team environment

You will join an established telephonist team with a strong collaborative culture. The service operates continuously and provides communication support to the hospital community and the wider public every day of the year.

One LSC partnership

One Lancashire and South Cumbria is a collaborative arrangement across five NHS trusts working together to improve joined-up services, reduce duplication, and make the best use of shared systems and processes.

• Blackpool Teaching Hospitals NHS Foundation Trust
• East Lancashire Hospitals NHS Trust
• Lancashire and South Cumbria NHS Foundation Trust
• Lancashire Teaching Hospitals NHS Foundation Trust
• University Hospitals of Morecambe Bay NHS Foundation Trust

The partnership aims to strengthen service delivery, improve value for money, and support cross-organisational working.

Contact for informal enquiries

If you would like further details, you can contact Laura Peel, Switchboard Manager, by email at laura.peel@nhs.net or by phone on 01253951177.

Working hours

Monday and Tuesday: 7:30-14:30
Thursday and Friday: 7:30-17:00