Service Coordinator

Role Overview

We are seeking a highly organized Service Coordinator to support customer service operations and keep daily service workflows running smoothly. The position is based onsite in Surat, Gujarat, and calls for someone who can communicate confidently in Hindi and English while handling scheduling and coordination tasks with accuracy.

Key Duties

• Manage incoming customer service requests and ensure they are tracked properly.
• Arrange and coordinate appointments as per service requirements.
• Support the day-to-day functioning of service operations so work stays efficient and well organized.
• Use Excel to maintain records, update data, and assist with service-related information management.
• Communicate clearly with customers and team members in Hindi and English.

Required Skills and Profile

• Strong command of Hindi, along with working communication ability in English.
• Good organizational and coordination abilities.
• Comfortable using Microsoft Excel for data handling and record management.
• Ability to manage multiple service requests with attention to detail.

Additional Information

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