Payroll Lead

Overview

This recruitment is specific to the Maryland Department of Natural Resources, Human Resource Services. It is intended to fill the current opening and may also be used for future openings in the same classification or function. Other recruitment processes may also be used for future vacancies. The resulting eligible list will remain active for one year.

Grade

17

Location

580 Taylor Avenue, Annapolis, MD 21401, Anne Arundel County.

Role Summary

The purpose of this position is to record, review, correct, and maintain biweekly regular and contractual payroll and leave records for the Department of Natural Resources. The work must comply with COMAR and the State Personnel and Pensions requirements, and payroll must be processed and paid on schedule according to the Statewide Payroll Procedures Manual and SPS/CPB pay calendars. When all required HR actions are entered in Workday in a timely manner and an employee still does not receive a salary advance as required, the payroll associate will complete the paperwork as soon as it is requested. The role requires strict confidentiality in all payroll and personnel matters handled on a daily basis.

Key Duties

• Create training resources, step-by-step guides, checklists, and similar materials to help staff build the knowledge and skills needed for their jobs.
• Act as the Workday Payroll Partner and support or lead payroll processing activities.
• Support the Workday Timekeeper function by making sure leave is recorded correctly and that any changes are properly documented.
• Prepare and review reports for fiscal officers, Human Resource Services staff, Department of Budget and Management staff, and/or DNR employees.
• Investigate payroll concerns and work toward timely resolution.

Minimum Qualifications

Applicants must have completed high school or earned a high school equivalency certificate. They must also have five years of administrative, staff, or professional experience.

Selective Qualification

Applicants who are not qualifying through an approved substitution must have at least one year of payroll and/or timekeeping experience.

Education and Experience Substitutions

• Up to four years of the required experience may be replaced by 30 college credit hours from an accredited college or university for each year.
• A bachelor's degree from an accredited college or university plus one year of administrative, staff, or professional experience may replace the full experience requirement.
• A master's degree from an accredited college or university may replace the full experience requirement.
• Relevant U.S. Armed Forces commissioned officer experience involving staff work, administration of rules, regulations, policies, procedures, processes, or coordination of unit operations may be substituted on a year-for-year basis.

Preferred Qualifications

• Solid customer service experience, especially in problem-solving, client support, and interpersonal communication.
• Background working with federal, state, or local government agencies.
• Strong organization and time management abilities, including the capacity to juggle multiple priorities, meet deadlines, and maintain orderly records.
• Experience leading teams, training others, or supervising in a related role.
• Experience with performance tracking, scheduling, and improving workflow efficiency.

Licensing Requirement

This role may include duties that involve driving a motor vehicle. If assigned such responsibilities, the employee must hold a valid Maryland motor vehicle operator’s license.

Selection and Examination

Applicants must ensure that their application fully demonstrates how they meet the qualifications. All supporting education and experience details must be submitted by the closing date; later submissions will not be accepted. Candidates who meet the minimum qualifications will be considered, so complete and accurate application information is essential. Education completed outside the United States must be supported by a foreign credential evaluation showing the U.S. equivalent before hire. The application itself serves as part of the examination process, which will assess education, training, and relevant experience based on the information provided.

Benefits

State of Maryland benefits apply.

Application Instructions

Online applications are strongly preferred. If online submission is not possible, applicants may mail a paper application and supplemental questionnaire to Department of Natural Resources, Human Resources, 580 Taylor Avenue, C-3, Annapolis, MD 21401. Applications sent to any other address will not be handled by Human Resources. Faxed or emailed applications are not accepted, and resumes cannot replace a completed application.

For account issues or general help with the online application system, contact the Maryland Department of Budget and Management help desk at Application.Help@maryland.gov, Attention: Recruitment and Examination Division. Help desk support is available from 8:30 a.m. to 4:00 p.m.; messages received outside those hours will be reviewed no earlier than the next business day.

To request changes to a submitted application or for general questions about the recruitment, contact Emilee Knott at Emilee.Knott@maryland.gov. Once the announcement deadline has passed, supplemental materials and application edits will not be accepted. Each candidate may submit only one application, so it is important to follow the instructions carefully.

Applicants should allow enough time to complete the application template. If technical problems arise on the deadline day, candidates are strongly advised to complete the JobAps paper application template and hand-deliver it to DNR - HRS at 580 Taylor Avenue, Annapolis, MD 21401 before 4:30 p.m. The department cannot guarantee acceptance of late submissions caused by technical issues.

Typical turnaround for an update is 2 to 3 weeks after the announcement deadline. Applicants are asked not to request status updates during that period. If more than three weeks have passed without an email regarding application status, it is appropriate to follow up. TTY users may call through Maryland Relay.

Equal Opportunity and Encouragement to Apply

Candidates with disabilities and bilingual candidates are encouraged to apply. Veterans are thanked for their service and encouraged to apply. Maryland is committed to equal opportunity and to recruiting, retaining, and promoting a workforce that reflects the State’s diversity.

Confidentiality

The role requires maintaining the highest level of confidentiality regarding payroll and personnel information encountered in daily work.