International Customer Service Representative

Job Overview

Trigent Software is seeking candidates for an International Voice Process role in the BPO sector. This position requires excellent communication skills and prior experience in international voice support, specifically within MNC companies. Only candidates with no notice period are encouraged to apply.

Responsibilities

• Manage inbound and outbound calls, as well as chat and email inquiries from international clientele.
• Address and resolve customer complaints effectively by offering suitable solutions and alternatives within specified timeframes.

Work Details & Benefits

• Locations: Opportunities available in Bangalore, Mumbai, and Pune.
• Work Mode: This is a Work from Office position with a 5-day work week.
• Perks: A convenient 2-way cab facility will be provided for employees.
• Interview Process: Candidates will undergo a Versant test followed by an Operations round.

Additional Information

This role is specifically for individuals with proven experience in international voice processes within MNCs. Excellent communication and international voice experience are mandatory. The salary offered is up to 6 LPA.