Facilities Engineer

Job Purpose

The Facilities Engineer plays a key role in keeping assigned properties operating efficiently. This position focuses on solving complex technical problems, sustaining service standards, supporting Facilities Managers in budget control, producing accurate client reports, and coordinating on-site teams.

Key Responsibilities

• Oversee the technical and commercial delivery of one or more projects, ensuring strong outcomes.
• Carry out preventive and corrective maintenance for HVAC, electrical, plumbing, mechanical, and landscaping systems.
• Assess, refine, and apply maintenance plans, engineering standards, and workflow processes.
• Improve service delivery methods to raise operational efficiency.
• Prepare technical requirements and specifications for equipment and facility assets.
• Build and apply cost-saving measures and management control systems.
• Develop property-specific control systems that help maintain quality compliance.
• Review contractor and supplier performance, prepare improvement actions, and track follow-up.
• Handle emergencies and client concerns, escalating issues to the Facilities Manager when required.
• Lead and monitor in-house technical staff involved in installation and maintenance work.

Education & Qualifications

A bachelor’s degree in Engineering is required, preferably in Mechanical, Electrical, or a similar discipline. A Certified Facilities Manager (CFM) credential, or an equivalent certification, is preferred.

Experience

The role requires at least 7 years of experience in facilities management or engineering, with prior supervisory responsibility. Candidates should also have solid exposure to client handling, budgeting, and service delivery operations.

Knowledge Areas

• Understanding of building systems and technical installations.
• Working knowledge of health, safety, and environmental regulations.

Skills

• Leadership and people management
• Clear written and verbal communication
• Report preparation and documentation
• Applying engineering knowledge in facilities operations
• Vendor and contractor coordination
• Use of technology in operational workflows
• Problem-solving and analytical thinking
• Adaptability and initiative
• Customer-focused approach
• Strong organization and attention to detail
• Teamwork and collaboration
• Confidence in leading change

Core Competencies

• Adaptability and initiative.
• Customer orientation and integrity.
• Leadership and teamwork.
• Analytical thinking and problem-solving.
• Change leadership and self-confidence.
• Strong attention to detail and organizational commitment.

Key Performance Indicators

• Early detection and execution of property improvement actions.
• Timely and accurate progress updates to the Facilities Manager.
• Fewer client complaints due to stronger team execution.
• Effective coordination with internal stakeholders and external service partners.

Job Challenges

• Establishing trust and accountability with the Facilities Manager and clients.
• Operating effectively under pressure and changing client priorities.
• Reconciling internal corporate procedures with individual client requirements.