Customer Support Specialist

Overview

This is a customer support opportunity for a leading multinational environment, focused on assisting international customers through voice or chat channels. The role involves resolving service-related and technical queries promptly and professionally.

Role details

The position is part of an international process and is based across Jaipur, Noida, Gurugram, and Indore, with the primary location listed as Noida, India. The work schedule follows a 5-day week and includes rotational shifts.

What the job involves

You will respond to customer questions, troubleshoot basic service or technical concerns, and ensure issues are handled efficiently through voice or chat support.

Candidate profile

Both freshers and experienced candidates can apply. Graduation is not mandatory, and applicants from both graduate and undergraduate backgrounds are eligible. Strong English communication and fluency are essential for success in this role.

Perks and benefits

The role includes a relocation bonus of 10K, 10 days of hotel stay, and cab facility.

Additional information

This opening is being hired through a placement consultancy for a leading MNC. For more information, the contact person mentioned is HR Isha at 8449953277.