Training and Implementation Executive

About Alkimii

Alkimii is building technology that helps hospitality companies better manage people and property operations. Its platform is designed to make hotel operations simpler, improve communication across teams, and support more efficient day-to-day business management.

Role Overview

Alkimii is hiring a Training & Implementation Executive to support new customers as they roll out and begin using the platform. This position suits someone who enjoys teaching, learning new software, and helping teams get comfortable with fresh systems. You will start by working alongside experienced colleagues on implementations and, over time, take on more responsibility for customer onboarding projects.

What You Will Do

As a member of the Training & Implementation Team, you will help guide customers through onboarding and make sure they feel confident using Alkimii in their daily operations.

• Assist with setting up the Alkimii platform for new customers in Ireland and the UK
• Learn each customer’s operating processes and help configure the system around their needs
• Run training sessions both online and in person so teams can use the platform effectively
• Support onboarding work such as preparation, system configuration, and customer follow-up
• Provide help during the early adoption phase to ensure a smooth move to the new system
• Work with Customer Success and Product teams to pass on feedback and strengthen the onboarding journey
• Take on more ownership of implementation and onboarding projects as you build experience in the role

What Success Looks Like

• You develop a solid understanding of the Alkimii platform and how hospitality teams use it
• You are able to confidently support customer onboarding and training sessions
• Customers feel guided and supported while adopting the system
• You contribute ideas that improve onboarding workflows and internal processes

Ideal Background

This role is likely to suit someone who has worked in hospitality operations, hospitality management, or education. You should enjoy helping others learn, be comfortable presenting to customers, and be organised enough to juggle several tasks at once. A proactive mindset, curiosity, and a desire to grow within a fast-moving SaaS business are also important.

Requirements

• Strong technical and computer literacy
• Excellent verbal and written communication, plus presentation skills
• Fluency in spoken and written English
• Eligibility to work full-time in Ireland
• A full, clean driving licence
• Willingness to travel around Ireland and sometimes to the UK

Benefits and Perks

• Competitive full-time salary
• Wellbeing initiatives, learning opportunities, and support for professional growth
• Flexible working week focused on productivity and wellbeing
• 25 days of annual leave
• Mileage and expense reimbursement
• Opportunity to work on meaningful, challenging work in a relaxed and supportive environment
• Employee referral program worth 4,000
• Beautiful workplace on Skerries Harbour with views of the pier and sunsets
• Quarterly team meet-ups and an annual company gathering
• Employee benefits provided through Clevercards

Culture and Team

Alkimii describes its culture as one rooted in kindness, curiosity, and ownership. The team values continuous improvement and a strong focus on making work easier for hospitality customers around the world. People who enjoy solving problems, supporting others, and contributing ideas in a growing company are encouraged to apply.

About the Team

• The team enjoys getting up early enough to see the sunrise
• They appreciate a good barista-made coffee
• They keep up with morning workouts
• They enjoy reading and learning
• They do not take themselves too seriously
• They regularly ask how to make things easier for customers
• They like long walks on the beach

Additional Information

The role is based in Skerries, Fingal, Ireland, and is an onsite full-time position. The company also mentions that the commute may be worth reviewing before applying.