Mobile Caretaker

Role overview

As a Mobile Caretaker, you’ll act as an on-site first point of contact for customer questions and help manage expectations in a professional and supportive way. The role is focused on building strong relationships with customers by being visible across neighbourhoods and contributing to a positive impression of Great Places. You’ll be part of a mobile, adaptable team responsible for helping maintain accommodation and supporting the smooth day-to-day running of Great Places communities in Oldham.

Key duties

• Keep estates, blocks and schemes clean, safe and in good repair to a consistently high standard.
• Carry out routine cleaning tasks such as hoovering, sweeping, mopping, cleaning communal doors and glazed surfaces, wiping lights, dusting at high and low levels, and litter picking outdoors.
• Make sure shared areas remain tidy and free from litter.
• Complete health and safety inspections, checking communal spaces for combustible items and slip or trip hazards.
• Test emergency lights, fire alarms and legionella systems, and escalate any concerns to the Compliance team.
• Undertake small repairs and preventative maintenance in communal areas, including replacing bulbs, fixing door handles, removing weeds from hard standings and paths, jet washing, painting, moss removal, touch-ups to walls, graffiti removal and adjusting light timers.

Skills and experience needed

• Experience in a similar caretaker or general maintenance role.
• Ability to carry out practical handyperson tasks confidently.
• Good IT skills, including use of PDAs.
• Comfortable working independently or as part of a team.
• Strong time management and the ability to meet deadlines.
• A positive, proactive and flexible attitude.
• Awareness of site health and safety for self and others.

What we expect from you

• Attendance at face-to-face, virtual and e-learning training sessions is an important part of the role.
• Willingness to understand the challenges and opportunities within the communities Great Places serves.
• Appreciation for lived experience in social housing.
• Commitment to advocating for people and communities.
• Ability to maintain professional boundaries and act professionally at all times.
• Willingness to work in partnership with others for the benefit of Great Places.
• Commitment to working with integrity, inclusivity and respect for diversity.

Benefits

• Defined contribution pension scheme with up to 10% paid by both the colleague and Great Places.
• WPA healthcare cover automatically enrolled at no employee contribution, with £1,250 of savings available and the option to enhance cover and include family members.
• Access to The Market Place, offering discounts on high street shopping, restaurants, supermarkets, gym memberships, cycle-to-work, smart tech loans and more.
• 26 days of annual leave to start, rising to 30 days after 5 years, plus bank holidays.
• Recognition rewards for colleagues who go above and beyond.
• Season ticket loans to help with discounted public transport travel.
• Wage Stream access for savings support and early access to earnings.

Additional information

Great Places believes colleague wellbeing is essential to delivering excellent services, and these benefits can be used both inside and outside work. The organisation is committed to safeguarding and promoting the welfare of children, young people and adults, and all colleagues are expected to share that commitment. Successful applicants will need to complete an enhanced criminal records check covering Child and Adult Workforce and the Child Barred List. Further details are available in Great Places Housing Group’s safeguarding and recruitment policies.